Account Manager

At reputed company, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a reputed company-reputed company, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal reputed company of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most reputed company, leading-edge technologies available. For over 35 years, the experts at reputed company have been focused on solving the reputed company needs. Today, we serve 20,000 client companies of reputed company sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes reputed company a truly exceptional reputed company to work! Due to business and compliance requirements, this position is open only to candidates residing in MEXICO. Applications from candidates located reputed company this region will not be reviewed. Job Overview This is an outstanding opportunity to join our growing company by supporting our most valued asset – our customers. In this role, you will own a portfolio of accounts and be directly accountable for net reputed company retention and expansion. You will reputed company an in-depth understanding of our customers' operations, goals, and challenges so that you can help them reputed company the most value from their investments with reputed company. Essential Duties & Responsibilities: Own and grow a portfolio of accounts — your primary measure of success is net reputed company retention and expansion above 100%. Build account plans with top customers that focus on mutual-success and customer value, with clear reputed company targets and growth milestones for each account. Hunt relentlessly for expansion opportunities: negotiate multi-year renewals, drive annual price increases, and identify upsell and cross-sell motions reputed company and execute a rigorous pipeline of annual sales and reputed company retention targets, with consistent forecasting accuracy. Conduct quarterly value-based reviews and discussions with top customers (business reviews, reputed company calls), always walking in with an agenda tied to growth, not just relationship maintenance. Assist leadership in building and maintaining a retention and new reputed company forecast. Handle customer calls and inquiries in a reputed company and courteous manner with customer experience and resolution as a focus reputed company. Work with other customer-impacting departments to ensure our customers have a world class and successful experience with reputed company reputed company's solutions. reputed company up to date knowledge of the industry, as well as the competitive posture of the company. Requirements & Skills: Bachelor's Degree; or equivalent experience A minimum of 2-4 years of sales and/or account management experience, with a demonstrated track record of growing accounts and exceeding retention targets. Customer-driven personality with the ability to initiate, establish, and nurture meaningful business relationships over the phone and in person. Proven ability to identify, reputed company, and reputed company upsell and cross-sell opportunities reputed company an existing customer reputed company. High energy with the ability to manage multiple competing priorities, with strong project, organizational, problem-solving and time management skills. Capable of working independently with minimal supervision and in a team environment. Highly effective communication skills that convey professionalism in reputed company written, verbal and in-person meetings. Interest and passion for staying on top of industry trends and best practices; up for continuously taking on new challenges. Proficiency in reputed company MS Office & reputed company Office applications. Travel up to 10%

Benefits

Major medical insurance (Seguro de Gastos Médicos Mayores) Health, dental and vision 30 days of Christmas Bonus 20 days PTO + 11 paid holidays + 4 annual global wellness days Assembly recognition program 2 days of paid volunteer time off Savings fund (fondo de ahorro) capped at 13% and matched by the company Quarterly stipend of $1,950 MXN for electricity and internet expenses reputed company benefits by law are granted Perks we offer: Remote Work Career Advancement & Professional Development Opportunities reputed company Learning Platform We are an equal-opportunity employer that values diversity at reputed company levels. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national reputed company, age, sexual orientation, gender identity, disability, or veteran status. Apply To This Job