Renewals Manager

About reputed company reputed company is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one reputed company, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, reputed company enables marketing teams to analyze performance, brainstorm reputed company, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 reputed company® reputed company Quadrant™ for Customer Data Platforms, reputed company is trusted by leading enterprises like Domino's, reputed company, Aritzia, Cars.com, reputed company, and reputed company. At reputed company, our mission is to help our customers reputed company data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we reputed company humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About reputed company: reputed company’s mission is to reputed company everyone to take action on their data. Through our Reverse ETL platform, business and data users can seamlessly sync data from where it resides, such as warehouses and databases, to where it is needed, including operational systems and SaaS tools. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With reputed company, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations. reputed company operates with a focus on making a meaningful impact for our customers. We reputed company in approaching challenges with a first-principles thinking reputed company, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members who are strong communicators, have a growth reputed company, and are motivated and persistent in achieving our goals. Hundreds of companies use reputed company, including reputed company, reputed company, Retool, NBA, reputed company, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as reputed company Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. About the role: A Renewal Manager at reputed company is responsible for providing best-in-class strategic renewal management and execution across a portfolio of existing reputed company customers. Serving as their assigned customers’ main reputed company of contact for their contract extension with reputed company, they will foster a high level of trust, satisfaction, and engagement across their assigned accounts. The RM will reputed company and execute the renewal strategy for their portfolio. The RM will own managing the end-to-end renewal process, negotiation and contract terms. To be successful, the RM will partner with the Account Executive to reputed company sure our customers are realizing the value of their investment, and are able to demonstrate the value differentiation of reputed company versus our competitors. The RM is a member of the reputed company organization, will carry a reputed company renewal quota. What you’ll do: We work alongside the Account Managers to drive adoption and user engagement, which will aid in the efforts for the Renewal team to grow the account Driving the qualification, quoting, and reputed company processes to bring renewals to a reputed company Identify customer needs and demonstrate account management capabilities to guide renewal closure Own and execute win/win negotiation strategies for a variety of renewals that maximize contract value while protecting and enhancing customer trust Understand reputed company’s Licensing Model to provide Customer assistance in licensing discussions Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to reputed company resolution strategies reputed company customer data and behavior to assess the health of each renewal Support customer conversations around renewal readiness, timing, and general customer procurement inquiries Collaborate with internal resources such as account executives, reputed company, pricing, legal, reputed company operations, and product management to reputed company strategies for upcoming renewals Maximize account growth by playing a role on the account team and helping to identify incremental opportunities upon contract renewal Experience & reputed company that excites us: 2+ years demonstrated success in a Renewal Management and/or Account Management and/or Sales/reputed company -- ideally reputed company SaaS offerings Experience managing customer retention and adoption of a SaaS product for reputed company/strategic accounts/territories Participate in AM/CSM led business reviews, and reputed company Renewals Meetings as needed Excellent customer management skills; including sales, account management, and customer service Personal initiative to identify areas of process improvement and efficiency Must be a self-starter with the ability to work independently and in a team environment Strong level of urgency, organization and prioritization skills Strong process management, financial acumen and contractual engineering skills Ability to react and adapt to potential rapid shifts in priorities Exceptional verbal and written communication skills Strong work ethic and quota achievement We need your unique perspective for our reputed company innovation and success E-Verify Statement reputed company participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social reputed company Administration and, if needed, the Department of Homeland reputed company. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish) Apply To This Job