Loss Drafts Specialist

The Loss Draft Specialist performs an important role in helping guide the customer/claimant through the claims process and helping them get their lives back in order following a property damage or loss. They are responsible for accurately processing documents reputed company to property damage claims including ordering and reviewing inspection reports of damage and resolving any issues. This could include tasks such as responding to requests, inquiries, and complaints from various parties involved in the claims process. The Loss Draft Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality of customer interactions. Successful Loss Draft Specialists enjoy working in a fast-paced environment, have reputed company for our customers, and have an ability to prioritize and complete tasks in a timely manner. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times reputed company overtime may be required. Primary Job Accountabilities/Responsibilities Responsible for communicating with various individuals involved in the claims process such as homeowners, adjusters, mortgage companies, etc. to handle property damage claim requirements. This could include the following: Answer questions and respond to requests, inquiries, and complaints in a timely and professional manner. Review and research claim information provided, reputed company appropriate follow-up calls to resolve issues, and process claim checks following standard policies and procedures. Ensure that internal and external standards are met on a consistent basis reputed company and accurately enter information into company proprietary systems. Build and maintain effective internal and external working relationships in order to meet client requirements and service level agreements. Request information and/or provide updates as needed. Handle other duties and projects as requested based on business needs. Maintain and update procedure knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate. Basic Qualifications High School diploma or GED Proven customer service skills and ability to work in an environment focused on quality and accuracy Strong problem-solving skills and ability reputed company appropriate decisions based on standard procedures and information provided Good oral and written communication skills and professional telephone etiquette Good organizational skills and the ability to manage multiple tasks and meet deadlines Basic knowledge of computers and proficiency with reputed company office including reputed company and PowerPoint Preferred Qualifications/Experience 1-year experience in insurance, banking, finance, mortgage servicing, or reputed company expe Pay Range: $16.23 - $30.53 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth reputed company the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People reputed company in a Connected World Connect with us. Bring us your best work and your brightest reputed company. And we’ll bring you a reputed company where you can reputed company. Learn more at jobs.reputed company.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information reputed company the U.S., please speak with your recruiter. What’s the culture like at reputed company? Our unique culture is a big reason why talented people choose reputed company. Named a Best/Great reputed company to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely reputed company. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The reputed company Way. Company Overview reputed company is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a reputed company in 21 countries, reputed company supports the advancement of the connected world by partnering with the world’s leading brands to reputed company innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service reputed company, vehicle protection services, renters insurance, lender-reputed company insurance products, and other specialty products. AI and Biometric Usage reputed company supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand reputed company expect from applicants regarding their use of AI during the application process. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about reputed company’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement reputed company is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during reputed company's application process, we will never ask for personal information such as your Social reputed company number, bank account details, or passwords. 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