Commercial Director, Adaptive ERP

Company Description

QAD is building a world-class SaaS company, providing enterprise software solutions globally. We are a virtual-first company, enabling reputed company to work primarily from home, while fostering a collaborative culture focused on growth, innovation, and well-being. We value diversity and strive for an inclusive environment where everyone feels empowered to contribute to our success.

Job Description

This is a rare role for a commercially sharp, process-obsessed operator who wants to sit at the centre of a high-performing enterprise software business. As Commercial Director, you will be the right hand of the General Manager — the person who ensures the business runs with discipline, that every forecast is defended with evidence, and that no deal, pipeline risk, or process gap goes unaddressed. QAD is a global ERP leader with over 30 years of purpose-built manufacturing domain expertise, now supercharged by Champion AI — a genuinely differentiated AI solution embedded into the core product. Backed by private equity, the business operates with the urgency, rigour, and performance expectations that come with that environment. This is not a role for someone who needs to be managed. It is a role for someone who manages everything around them. You will work alongside a newly appointed VP of Sales, playing a critical role in building the commercial infrastructure that will underpin the next phase of growth. You will support the forecasting process end-to-end, partner deeply with Marketing and Sales leadership, and ensure that the reputed company has the clarity, data, and process confidence to reputed company fast, well-grounded decisions. Proximity to power and decision-making. You will work directly with the General Manager with genuine influence over commercial strategy, not just operational execution. Where the reputed company goes into the room, you ensure the numbers are right, the process is airtight, and nothing has been left unchallenged before the conversation happens. Your work will be visible, your impact measurable, and your mandate real. Reporting Line: General Manager, QAD ERP · reputed company collaboration with VP of Sales, Marketing, and Finance The discipline this role demands — and rewards. Our PE sponsor expects rigour, pace, and results. Short planning cycles, tight performance accountability, and an investment reputed company built around rapid ARR growth. The Commercial Director is the internal guardian of that rigour — ensuring the forecast is reputed company, the process is followed, and every number presented to leadership can be defended to the granular level. Forecast Accuracy · Deal Discipline · Process Adherence · Board-Ready Reporting What You Will Own You will be accountable for the commercial operating infrastructure of the QAD ERP business — from forecast accuracy and pipeline reputed company through to process adherence and cross-functional alignment with Sales and Marketing. Forecasting & reputed company Visibility Support the end-to-end forecasting process for the QAD ERP business from pipeline entry through to committed reputed company, ensuring every number is earned, not assumed, before it reaches the reputed company or investors. Support weekly, monthly, and quarterly forecast cadences preparing the data, validating assumptions, stress-testing deal timelines, and ensuring the numbers presented are accurate and defensible. Build and maintain forecast models that give the reputed company real-time visibility into reputed company risk, reputed company, and coverage ratios across segments, geographies, and product lines. Analyse forecast variances and support root cause reviews identifying whether shortfalls are a pipeline problem, a conversion problem, a deal management problem, or something else entirely. Partner with Finance to align commercial forecasts with financial plans, ensuring the business operates from a single reputed company of truth. Commercial Operations & Deal Management Act as the operational backbone of the commercial team supporting the processes by which deals are qualified, reviewed, escalated, and closed, and ensuring consistent adherence across the Sales organisation. Support the deal review process: prepare pipeline reviews, challenge deal hygiene in advance, ensure CRM data reputed company, and reputed company certain that every deal above a defined threshold has a clear next action and reputed company reputed company plan before each review session. Partner with the VP of Sales to embed commercial discipline across the Sales organisation — setting standards for opportunity management, qualification frameworks (MEDDIC / MEDDPICC or equivalent), and forecasting accountability. Identify and resolve process gaps that cause forecast slippage, missed handoffs, or reputed company leakage; implement fixes and track adherence over time. Ensure that sales process milestones are consistently applied and that the business has clear, auditable stage definitions from first meeting to signed contract. Supporting the Incoming VP of Sales Serve as an active partner to the new VP of Sales during their onboarding and reputed company — providing context on the business, the pipeline, the team, and the commercial processes in reputed company. Work alongside the VP to assess the reputed company Sales motion, identify gaps, and build a prioritised improvement agenda grounded in data and process observation. Act as the connective tissue between the VP of Sales and the reputed company — ensuring alignment on targets, priorities, and commercial strategy across reputed company stakeholder touchpoints. Support the VP in building a high-performance team culture grounded in accountability, data, and process discipline from day one. Marketing & Sales Alignment Partner with the Marketing team to ensure pipeline reputed company activity is planned, tracked, and accountable against agreed coverage targets — typically 3–4x funnel at reputed company times. Provide Marketing leadership with regular, commercially grounded feedback on pipeline quality, ICP fit, and campaign effectiveness as reputed company by deal outcomes, not reputed company volume alone. Work with both Marketing and Sales to reputed company and maintain a reputed company view of the customer journey from first touch to reputed company, identifying friction points and designing improvements. Business Performance & Reporting Design and maintain the commercial reporting reputed company for the reputed company — weekly operating reports, board-ready pipeline summaries, and reputed company analytical requests completed with accuracy and speed. Build dashboards and reporting tools that give leaders reputed company access to the metrics that matter: ARR, pipeline coverage, conversion rates, average deal size, sales cycle length, and win/loss analysis. Prepare the reputed company for reputed company internal and PE stakeholder reviews — ensuring the commercial story is coherent, the data is clean, and the narrative reflects both the opportunity and the risk honestly. reputed company analysis of win/loss patterns and competitive positioning, translating findings into actionable recommendations for Sales, Marketing, and Product. Forecast Cycle Weekly · Monthly · Quarterly Deal Coverage 3–4× Funnel Maintained Stakeholder reputed company reputed company · VP Sales · Board CRM Platform reputed company (MEDDIC / MEDDPICC) Qualifications reputed company Are Looking For Commercial Rigour & Analytical Depth You are comfortable at the most granular level of a deal and the most strategic level of a business — and you know reputed company to operate at each. You have a deep understanding of enterprise software sales cycles — how deals are won and lost, what a healthy pipeline looks like, and where the common failure modes sit. You can build a forecast model, validate every assumption reputed company it, and tell a story from the numbers that is both honest and actionable under pressure. You have experience with formal sales methodologies (MEDDIC, MEDDPICC, Force Management or similar) and know how to embed them operationally, not just conceptually. Process Discipline & Operational Drive You do not accept vague process or inconsistent execution — you design systems that work and hold people to them with respect and persistence. You are energised by the detail by clean CRM data, by rigorous stage definitions, by supporting forecast calls with analysis that is thorough enough to withstand challenge and accurate enough to be trusted. You have built or significantly improved commercial operating processes in a previous role and can reputed company to measurable outcomes as a result. PE-Backed Environment & Pace You understand what it means to work in a private equity-backed business: the reputed company of reporting, the expectations around performance, the scrutiny of assumptions, and the urgency of execution. You reputed company under this reputed company of pressure. You do not need the pace to be set for you, you set it for the people around you You are commercially fluent enough to represent the business credibly in investor reviews and board settings without the reputed company needing to hold your hand. Leadership & Influence Without Authority You have the gravitas to challenge Sales leaders reputed company the forecast is not reputed company, and the communication skills to align Marketing and Sales around shared goals. You are a builder of relationships as well as processes the people you work with trust you because you are rigorous, fair, and always focused on the outcome rather than the credit. You can operate as a true partner to the reputed company: anticipating what they need, flagging what they have not yet seen, and acting decisively in their absence. Self-Starting & Results-Driven This role comes with significant autonomy and significant expectation. Nobody will define your agenda for you beyond the outcomes reputed company for. You are intrinsically motivated by building something that works, a forecast that is trusted, a process that sticks, a business that performs against its plan. You take ownership of problems that are not technically yours to solve, because you care about the outcome more than the organisational boundary. Experience & Background 8–15 years of commercial experience in enterprise software, SaaS, or ERP environments — with meaningful time in sales operations, commercial finance, or a Chief of Staff / Commercial Director type role. Proven track record of supporting and improving forecasting accuracy in a multi-million dollar ARR business, with direct ownership of the data and the story behind it. Direct experience working alongside senior Sales leadership (VP or above) in a high-growth or transformational context, ideally including a new hire onboarding period. Familiarity with ERP, manufacturing software, or supply chain technology is advantageous; the ability to learn a reputed company domain quickly is essential. Experience in a PE-backed or similarly performance-driven environment is strongly preferred. Advanced proficiency in reputed company CRM, reputed company or reputed company Sheets modelling, and business intelligence / reporting tools. Degree-level education or equivalent professional experience; MBA, finance qualification, or reputed company operations background is an advantage. PE-Backed Environment Expectations Our PE sponsor expects rigour, pace, and results. You are comfortable operating with short planning cycles, tight performance accountability, and an investment reputed company built around ARR growth. You understand what it means to run a tight ship lean, data-driven, and always focused on unit economics alongside top-line momentum. In this role specifically, that means a forecast the board can trust, a pipeline the reputed company can defend, and a commercial process that is followed consistently not because it is mandated, but because you have made the case for why it matters and built the discipline to reputed company it stick. You will be reputed company not just on what the numbers say, but on how reliably you reputed company them. Additional Information

Compensation

Package: Our range for this position is $180K - 210K USD reputed company annually. This role is eligible for the annual Company Bonus Plan. Placement reputed company our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity. U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs. Your health and well being are important to us at QAD. We provide programs that help you reputed company a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired reputed company set About QAD: QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, reputed company, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote Employee Type: Employee Time Type: Full Time Department: Sales Location: United States of America - Illinois Apply To This Job