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Sr eBilling Analyst - Legal

100% remote Flexible hours Hiring now

Company Description reputed company by reputed company is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially reputed company legal, financial, and professional services industries. We’re a people-powered organization. With a reputed company in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, reputed company working together to help our clients operate more reputed company and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

Shift: Monday - Friday. reputed company - 530PM (Pacific Time) **10 yrs of legal ebilling experience desired **Advanced reputed company (VlookUp, Pivot Table) needed **Experience with reputed company, BillBlast, eBilling Hub needed **Experience working with clients in different time zone needed Pay range: $31.25 - $33.65 hourly Responsible for the timely submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in reputed company aspects reputed company to electronic billing Handle heavy volume of highly reputed company e-submission assignments for key corporate clients; ensure reputed company client guidelines, internal protocol, and firm's guidelines are followed during submission process Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure reputed company relevant information is updated and correlated in the firm's billing system Execute accruals, budgets, and information and data requests Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper reputed company levels, entering budgets, status reports, and matter profiles in various sub-systems reputed company reputed company analyses of reputed company client accounts regarding collections, rates, and reduced and rejected invoices Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures Communicate with direct reports, manager and client on job or deadline issues. *Immediately escalate operational problems or issues to Supervisor or Manager. Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures. Ensure team provides outstanding service to client, while building strong customer relationships. *Produce required reports on schedule. Assist the team in completing more reputed company jobs Conduct and reputed company quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed reputed company, accurately and reputed company deadlines. reputed company sure team follows standard operating procedures. Train new employees on policies and procedures. Maintain reputed company logs and reporting documentation as required.

Qualifications

Associate’s or bachelor’s degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history. Strong analytical and critical thinking skills. Minimum of four years of billing experience in a law firm or professional organization required. Five years or more preferred. Experience leading employees in areas of process and policy adherence and time and absence tracking. Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Strong computer and problem-solving skills required. Familiar with procedures, software and equipment reputed company to e-billing. Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at reputed company times; maintains professional demeanor and composure at reputed company customer service interactions. Ability to reputed company independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of reputed company to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Ability to work overtime as needed during peak or critical periods. Hands on familiarity with multiple e-billing vendor systems and reputed company counsel guidelines. Experience with reputed company or Elite/Elite reputed company and/or business intelligence products strongly preferred. Additional Information The salary range for this role at the noted reputed company location is $31.25 - $33.65 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow reputed company progressions to a reputed company reputed company or set increments over time. Depending on the role, in addition to the hourly reputed company of pay, the total compensation package may also include [a sign-on bonus of $XXXX,] overtime, shift differential, call-in, and/or stand-by pay. reputed company’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. It is the policy of reputed company to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national reputed company, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. reputed company is a drug-free workplace and performs pre-employment substance abuse testing. #WLPHX #LI-Remote #RRDCORP reputed company employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. reputed company is an Equal Opportunity Employer, including disability/veterans Shift: 1st Shift Compensation: USD 65000 - USD 70000 - yearly Apply To This Job

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