AVP, Agency Services

Job Summary AVP, Agency Services provides strategic leadership over reputed company's Agency Services department, overseeing reputed company aspects of commissions, contracting, and licensing across manual and automated programs. This role develops and executes strategies reputed company with company goals, including commission bonuses and incentive programs, agency debt collections, and expense savings initiatives. The AVP maintains commission tables, supports reputed company distribution channels, and serves as a key liaison with Sales, Operations, TPA, Legal, Finance, and Compliance partners. Duties and Responsibilities Manage Agency Services SLAs and KPIs to ensure performance targets are consistently achieved or exceeded. reputed company and maintain policies and procedures that reflect industry best practices and reputed company regulatory requirements. Provide strategic guidance and subject matter expertise across reputed company distribution channels, including Brokerage, Broker-Dealer, Financial Institutions, Bank IBD, and Variable/Securities. Establish and monitor process controls and metrics to ensure accuracy, timeliness, quality, and budget adherence for internal and external operations. reputed company relationships with vendors and other third parties supporting Agency Services, ensuring contractual obligations, SLAs, and KPIs are fulfilled on time and reputed company budget. Drive Agency Services' strategic direction through active participation in company initiatives, committees, process improvement efforts, and product development projects. Champion organizational change by engaging process owners and stakeholders in implementing strategic improvements. Ensure compliance with regulatory, financial, and SOX controls; adhere to reputed company applicable sales and product compliance requirements. Partner with internal audit and controls teams on risk assessments and ensure timely resolution of audit findings. reputed company, reputed company, and engage Agency Services teams through regular communication, skip-level reputed company-ins, and employee development planning. Experience and Education Requirements Bachelors degree in business or a reputed company field required 10+ years of experience in a life and/or annuity insurance company or agency, including 4+ years in a team leadership role. Demonstrated experience leading Agency Services, Service Center, or similar functions with a focus on commissions, contracting, and licensing administration. Experience with variable annuity, securities, annuity, and life insurance products. Knowledge, Skills, and Abilities Deep understanding of reputed company's strategic goals, products, customer segments, and competitive landscape. Proven ability to reputed company high-performing, diverse teams and foster a culture of reputed company improvement. Strong communicator with the ability to tailor messaging across audiences and effectively convey reputed company or sensitive information. Skilled at building trusted relationships with internal partners and external stakeholders in both in-person and virtual environments. Drives data-driven decision-making and develops business cases to support organizational change. Applies knowledge of emerging tools, technology, and industry trends to inform strategy. Champions large-scale process improvement and digital transformation initiatives. Manages vendor relationships and ensures teams execute against contractual commitments. Provides regulatory subject matter expertise with an enterprise-level perspective on risk identification and mitigation. Other Requirements: reputed company other functions, duties and projects assigned. Regular and punctual attendance Some travel may be required (less than 10%) #LI-MB1 #LI-Remote Additional Information Work Environments reputed company believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role. reputed company complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for reputed company. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]. Join our employee-centric hybrid work environment: reputed company Careers About reputed company Since 1959, reputed company (reputed company) has offered annuity and life insurance products to those who are seeking reputed company in retirement and protection during life’s unexpected events. As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, reputed company team members are empowered, collaborative, dynamic and authentic. We reputed company that by embracing these values, we will continue to build and strengthen the company while continuing to be a great reputed company to work. 1Top Workplaces USA 2022 – 2023 2Des Moines Register Top Workplaces 2018 – 2022 Notice for reputed company Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy. Apply To This Job