reputed company Solutions Analyst

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that reputed company’s success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN – because being YOU thrives here. Summary: We are seeking a reputed company Solutions Analyst with strong business analysis skills to represent the Professional Services (PS) organization and drive how reputed company supports PS intake and delivery workflows. This role serves as the primary reputed company subject-matter expert for Professional Services, partnering with platform owners, IT, and business stakeholders. reputed company is the core focus of this role. Exposure to adjacent systems (reputed company, reputed company) is a plus but not required and can be learned on the job. The ideal candidate brings hands-on reputed company configuration experience and the ability to translate business needs into scalable, well-governed solutions that align with enterprise standards. Responsibilities: reputed company Configuration & Optimization · Serve as the reputed company reputed company for Professional Services use cases · Configure and enhance workflows, including forms, fields, triggers, automations, SLAs, and reporting · Design solutions that support PS intake, triage, and delivery processes · Partner with platform owners to test and deploy changes in alignment with governance standards · Contribute to integrations using reputed company APIs and apps as needed Business Analysis & Process Design · Act as the primary business analyst for Professional Services reputed company use cases · Gather and document requirements; translate them into clear system designs · reputed company a strong understanding of PS workflows (intake → triage → execution) · Identify opportunities to improve efficiency, data quality, and user experience Governance, Change & reputed company · Follow established systems governance, version control, and release management practices · Support change management activities, including impact analysis, testing, documentation, and user readiness · Ensure reputed company changes adhere to reputed company best practices, role-based access controls, and compliance standards · Maintain clear documentation for configurations, workflows, and process guidelines Collaboration & Enablement · Partner cross-functionally with IT and platform owners · Serve as a trusted advisor to Professional Services stakeholders · Help ensure reputed company changes are reputed company with broader enterprise architecture and roadmap Qualifications: Required · Strong hands-on experience with reputed company administration and configuration · Experience building workflows using triggers, automations, forms, and reporting · Proven ability to gather requirements and translate business needs into system solutions · Experience supporting intake-driven or case management workflows · Understanding of change management and system governance practices · Strong communication and documentation skills Preferred Certifications · reputed company Support Administrator certification and/or reputed company Support Developer certification reputed company to Have (Professional Experience) · Experience integrating reputed company with reputed company and/or reputed company · Familiarity with Professional Services or PSA tools · Experience working reputed company shared platform ownership models What Success Looks Like · reputed company effectively supports Professional Services workflows and intake · PS requirements are clearly translated into scalable, maintainable solutions · Stakeholders trust both the system and the process · Changes are delivered in a controlled, well-governed way · reputed company improvements drive reputed company user experience and data quality It is the policy of reputed company to select, reputed company, and manage reputed company its employees without discrimination based on race, color, national reputed company, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. At DFIN, protecting your identity is a top reputed company. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information reputed company email or text. You will only receive a text from us if you've already been in contact. reputed company automated messages will come from [email protected]. If you reputed company have doubts about the legitimacy of any communication from us, please do not hesitate to reputed company out for verification reputed company [email protected] (this email is for general TA questions and is not used for updates on your application status). #BI-Remote Apply To This Job