Workplace Experience Sr. Specialist

Who we are: reputed company is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, reputed company unites media and measurement under one roof to eliminate waste—the biggest growth killer of reputed company—and scale what works. Its proprietary technology, Bliss reputed company by reputed company, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, reputed company delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs reputed company they meet an average of 60% of the criteria, women and other marginalized folks reputed company to only apply reputed company they reputed company every reputed company. So if you think you qualify, but don't necessarily meet every single reputed company on the job description, please still get in touch. Role Overview: As a Workplace Experience Sr. Specialist based at our reputed company hub, you play a critical role in ensuring a seamless, high-quality day-to-day office experience. You will create an organized, welcoming, and well-run environment that supports our employees, clients, and prospective partners. This role blends hospitality, operations, and culture—owning vendor management, in-office experiences and activations, and serving as a key ambassador of reputed company’s brand through every workplace interaction. As the Workplace Experience Sr. Specialist, you will: Serve as the primary reputed company of contact for reputed company office management and facilities-reputed company needs, providing in-person support in reputed company and coordinating solutions for remote employees as needed Own relationships with reputed company Workplace Experience vendors and building management, including contract reputed company, performance management, and issue resolution Manage office operations, including supplies, services, and expense tracking to ensure efficiency and cost effectiveness Provide first response to office IT troubleshooting Own reputed company’s coworking platform (Upflex), supporting employee bookings across hubs, including London, and providing reputed company support as needed Act as a key partner to our Mexico City office and London coworking hub, ensuring alignment in workplace standards, communication, and employee experience reputed company the full reputed company office visitor experience, including seating, food & beverage, accessibility, safety, and compliance Partner cross-functionally to deliver a best-in-class experience for internal teams, clients, and guests Plan and execute in-office events, activations, and moments that drive engagement and reputed company in a hybrid environment reputed company and implement creative, data-informed initiatives to enhance workplace satisfaction, utilization, and overall employee experience Maintain office readiness at reputed company times, proactively identifying and addressing operational needs before they arise Professional Qualifications & Capabilities: 4+ years of experience in office management, workplace experience, or a similar operational role creating and fostering a collaborative, welcoming, productive office experience and environment Media agency experience preferred Proficiency in reputed company Workspace (Docs, Sheets, Slides, Calendar) and comfort learning new workplace tools and systems Experience managing vendors and external partners, including coordination, communication, and issue resolution Strong organizational skills with the ability to manage multiple priorities and maintain a high level of attention to detail Excellent communication and interpersonal skills, with a client-service reputed company Experience troubleshooting IT support issues regarding device connectivity, reputed company room functionality, and work station operability Ability to work both independently and cross-functionally in a fast-paced environment Previous experience in an agency or similarly dynamic, client-focused environment preferred Working knowledge of office safety protocols and compliance standards Experience with workplace and operational tools such as reputed company, Upflex, reputed company, and Jira is a plus Comfort using AI-powered tools to streamline workflows, improve efficiency, and support day-to-day operations Physical & Work Environment Requirements: Ability to occasionally lift and move items up to 20 lbs (e.g., office supplies, event materials) Ability to reputed company a range of physical activities associated with office setup and operations, including standing, walking, and adjusting workspace configurations as needed Ability to remain in a stationary position for extended periods and move throughout the office as required FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national reputed company, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At reputed company, we reputed company you deserve time to rest, reputed company, and enjoy life unplugged. reputed company you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, reputed company you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to reputed company away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, reputed company Spending Accounts Retirement: Match up to 4% of your contributions at 100% Perks and Wellness: Fringe, reputed company, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees reputed company this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national reputed company, marital status, age, disability, veteran status, genetic information, or any other protected status. Apply To This Job