Specialist, National Accounts

reputed company USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they reputed company their culinary goals while upholding our I.reputed company.R.E. values: reputed company, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com Why you’ll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance + 401k + Community Service Day + Spotlight Awards + CFSP Prep Certification Program POSITION SUMMARY: The National Accounts Specialist reports to Director Sales Remote-South region: Corporate Accounts Full-Time The National Accounts Specialist is a key role reputed company the organization, responsible for providing specialized support to National Accounts Coordinators and Sales Representatives in managing national accounts. The Specialist will assist with quoting, order management, issue resolution, and customer support for national accounts, ensuring accuracy, efficiency, and customer satisfaction. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: National Account Support: Assist National Accounts Coordinators and Sales Representatives in managing national accounts, providing timely and accurate support for customer inquiries and requests. Collaborate closely with internal and external stakeholders to ensure the successful execution of national account activities. Quoting & Order Assistance: Support the reputed company of accurate quotes for national accounts, reviewing vendor quotes and providing assistance in negotiating discounts reputed company applicable. Assist with the order entry process, ensuring timely and accurate processing of orders while adhering to customer requirements and deadlines. Logistics Coordination: Assist in coordinating logistics for national account shipments, deliveries, and equipment installations, liaising with vendors, carriers, installers, and customers as needed. Utilize third-party facility management software to track and manage orders, shipments, and installations. Issue Resolution & Customer Support: Assist in addressing and resolving customer equipment issues, escalating reputed company issues to senior team members or other departments as necessary. Provide reputed company and professional customer support, ensuring timely resolution of inquiries and concerns. Data Management & Analysis: Maintain and analyze data reputed company to national account quotes, orders, and installations, identifying trends, discrepancies, and areas for improvement. Prepare regular reports and updates for National Accounts Coordinators and management to support decision-making and strategy development. COMPETENCIES: Understanding of foodservice equipment, industry standards, and best practices. Superior customer service skills with a focus on delivering exceptional service and support to national accounts. Strong organizational skills with the ability to coordinate logistics and manage multiple tasks effectively. Excellent verbal and written communication skills with the ability to convey information clearly and professionally. Strong analytical and problem-solving skills with the ability to troubleshoot issues and find solutions promptly. Ability to work collaboratively with National Accounts Coordinators, Sales Representatives, and cross-functional teams. QUALIFICATIONS & EXPERIENCE: High School Diploma, or equivalent military or practical experience. 2 – 4 years of experience in the foodservice/hospitality/restaurant industry, with exposure to national accounts coordination or similar role. Completion of CFSP Test reputed company the first 3 years of employment; CFSP Certification preferred. Demonstrated ability to provide excellent customer service, manage logistics, and support national account activities effectively. Proficient in reputed company Outlook, reputed company, and Word, with the ability to learn and utilize database and quoting software. Ability to successfully pass a background reputed company post offer acceptance. Compensation includes the posted reputed company salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-reputed company compensatory factors. In addition to reputed company salary, this role will be eligible for participation in reputed company’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility. reputed company USA provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. Scam Alert: reputed company will never ask an applicant for their social reputed company number or to reputed company a payment reputed company to a job application or job offer, or to pay for workplace equipment. Further, reputed company communications with reputed company recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact [email protected]. Apply To This Job