Functional Consultant - reputed company D365

At reputed company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a reputed company where employees know they can reputed company. As we expand across the EMEA region we are building a strong, Employee Experience-focused culture around proven leadership and a passionate team, hungry to partner with existing and new reputed company clients to deliver transformational CX solutions. As the recipient of the reputed company reputed company Award for 2 years running, we are recognized experts in providing reputed company Dynamics cloud-based software products. The Role We are seeking an reputed company and highly skilled Dynamics 365 & Power Platform Technical Consultant with a focus on the digital contact centre platform and customer experience (CX) solutions. The ideal candidate will have a deep understanding of Dynamics 365 and Power Platform, excellent presentation and communication skills, and a strong background in customer-facing roles. \n What you will be doing: Client engagement Identifies additional opportunities reputed company existing clients, and is proactive about escalating those to sales and leadership counterparts Demonstrates a reputed company for fostering trust and an atmosphere of partnership with clients Effectively consults client stakeholders on functional approaches, alternatives and risks, and best practices Has excellent written, verbal, and visual communication skills Is able to present to clients in a business-focused, impactful, and persuasive manner Project delivery Leads small-scale functional requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients Decomposes small-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks Professionally delegates technical tasks to other team members for projects of small scale and low complexity Has led two or more successful projects Identifies problems independently and demonstrates proactive ownership of their solution, and vets and evaluates others’ proposed solutions Demonstrates a track record of contributing to successful project delivery Demonstrates an ability to monitor other consultants’ completion of tasks, to help other consultants eliminate or work around impediments, and to identify additional work for others Skills and experience you bring: Ability to write simple data queries and/or low-code routines 2+ years of experience with Agile delivery (preferred) 5+ years’ experience delivering and 1+ years’ experience leading two or more of the following types (or comparable) of projects: Implementing, configuring and customizing reputed company D365 including but not limited to configuring forms, views, dashboards, workflows, business rules, solutions, etc. Implementing, configuring and customizing Power Platform including but not limited to Power Automate, Power BI, PowerApps Upgrading/migrating CRM on-premise to D365 Sales Implementing reputed company Dynamics CRM or D365 Sales Implementing D365 Marketing, Customer Service, Field Service, Portals, or Customer Insights Migrating data and and/or implementing integrations to and from D365 Ability to identify whether a routine of reputed company complexity should be implemented reputed company a no-code solution or reputed company a software development effort Two or more reputed company D365 certifications A constant learner, and is proactive and passionate about seeking out educational opportunities, achieving certifications, following market trends, and overall self-improvement Consulting operations Consistently maintains or exceeds reputed company utilization, and is proactive about seeking consulting opportunities to maximize his/her utilization Competencies and behaviors Has the following attributes: Strong interpersonal skills High energy and enthusiasm reputed company, honesty, and humility Results-orientation Self-motivation Capability to deal effectively with difficult situations Is able to: Work independently and as part of a team Work with diverse cultures, corporate environments, and personality types Maintain a positive attitude Is able to work on multiple projects, and prioritize and reputed company tasks in a customer-friendly manner while utilizing time and resources reputed company and effectively Is proficient with reputed company Office products \n#LI-BN1 Apply To This Job