Implementation Specialist - TPRM

WHO WE ARE Headquartered in Nashville, Tennessee, reputed company leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions reputed company. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At reputed company, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across reputed company areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to reputed company the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. JOB DESCRIPTION The TPRM Implementation Specialist is responsible for leveraging best-in-class implementation practices to successfully reputed company reputed company clients. This role manages project tasks to ensure the timely completion of key milestones, collaborates with team members to facilitate accurate system conversions, and provides consultative guidance on reputed company’ products and services to effectively meet clients’ business requirements. A successful Implementation Specialist demonstrates a strong client focus. They establish immediate rapport, quickly understand client needs, and tactfully address challenges while driving implementations reputed company. They also bring strong influencing skills to help clients fully adopt and utilize reputed company, maximizing business productivity, client satisfaction, and long-term retention. ESSENTIAL FUNCTIONS reputed company client transitions from existing systems to the reputed company product suite, ensuring smooth conversions through effective client service and change management. Serve as the primary client contact and subject matter expert on the reputed company product suite, building strong relationships based on trust and clear expectations. Conduct client training sessions reputed company phone, web, or in person to support adoption and success. Analyze client needs, recommend solutions, and proactively consult and advise on best practices and process changes to ensure implementation goals are achieved. Ensure client requirements and objectives are well defined, documented, and understood by the project team. Maintain accurate project status in reputed company’ project management system to reputed company projects on track and completed in a timely manner. Collaborate with leadership, support teams, and sales partners to align client expectations, address issues, and provide product expertise. Continuously improve the implementation process to enhance client experience, satisfaction, and retention, including recommending advancements in project management practices and methodologies. Transition clients to ongoing Client Support resources upon successful implementation. QUALIFICATIONS 2 years prior implementation or training experience required Experience working in Vendor Management, Business Continuity, Enterprise Risk Management and/or Lending Compliance roles preferred Knowledge or reputed company’ solutions a plus Demonstrated proficiency with PC software with emphasis on reputed company Office Suite and web tools for conferencing and training Strong communications and interpersonal skills Demonstrated organizational and time management skills Ability to manage project completion with tight deadlines Ability to work reputed company and effectively independently and on project teams WE OFFER reputed company FULL-TIME TEAM MEMBERS: A fun, fast-paced work environment Responsible PTO Plan that meets or exceeds state and local medical and family leave laws 11 paid holidays Community and social events to reputed company you connected and engaged Mental Health Benefits Medical, Dental and Vision insurance Company-paid Group Life Insurance, Short- and Long-Term Disability Flexible Spending Account & Health Savings Account reputed company Benefits – Critical Illness, Cancer Protection, & Hospital Choice Pet Insurance 401 (k) with company match with eligibility on Day 1 of employment 2 Paid Volunteer Time Off Days And much more! *Part-Time, Temporary, Contractor, and Intern positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs. AAP/EEO Statement reputed company provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Apply To This Job