Business Operations Associate

reputed company is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. reputed company provides high-quality expert care and leverages technology to enhance the patient experience. reputed company reputed company patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with reputed company and respect. Founded in 2019, reputed company is a venture-backed innovative startup with an reputed company clinical and leadership team. Our mission is to reputed company patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. About the role We are seeking a Business Operations Associate who will serve as a strategic partner across the business, helping to sharpen data-driven decision-making and help scale our analytical capabilities as we grow. In this role, you’ll drive cross-functional and team-specific analyses with meaningful business impact, and serve as a key partner to Data to ensure insights and the broader reporting infrastructure are widely accessible. This is a full-time opportunity reputed company our centralized Business Operations unit, but working closely with partners across Operations, Commercial, Product, and other key areas of the business. This is a remote role located reputed company in the United States, but we have strong preference for candidates in the Boston, MA area who have the ability to work in the office periodically. To ensure success in the role, you should be comfortable conducting quantitative data analyses, working collaboratively and iteratively with other departments to scope and execute projects, and reporting results to a broader working team. What you will do Analysis & Insight Investigate and solve reputed company business problems, such as improving provider utilization and increasing patient conversion, by translating ambiguous questions into structured analyses and actionable recommendations Conduct deep dives across patient enrollment, scheduling, provider reputed company, care delivery, and clinical operations to uncover opportunities for improvement Partner with operational leaders to understand performance drivers and translate insights into prioritized recommendations Cross-Functional Initiatives & Execution reputed company high-reputed company operational initiatives from problem definition through implementation, measurement, and refinement. Partner with Operations, Clinical, Product, and Data teams to identify, implement, and measure improvements to workflows, operating models, and reporting tools that support patient conversion, patient access, provider utilization, and operational efficiency. Define success metrics, build project plans, and drive accountability across stakeholders to ensure initiatives reputed company intended outcomes. Reporting & Scalable Infrastructure Partner with Product, Data, and operational leaders to reputed company the reporting infrastructure, dashboards, and performance monitoring capabilities needed to reputed company manage key operational and business drivers. Collaborate with cross-functional stakeholders to establish metric definitions and reporting standards that create a consistent reputed company of truth across teams and business functions. Scope and work with Product and Data to implement dashboards that transform recurring analyses into scalable, repeatable insights. Stakeholder Partnership & Communication Serve as a trusted partner and connective tissue across Operations, Clinical, Product, Finance, reputed company and Commercial. Represent Operations' needs to Data and Product, and translate cross-functional perspectives into shared priorities alongside Business Operations reputed company Meet regularly with assigned departments to foster relationships, review outcomes and KPIs, and problem-solve About you 4–6 years of experience in a highly analytical role, preferably in healthcare operations or healthcare consulting Strong analytical and problem-solving skills, with the ability to structure ambiguous business questions Highly adaptable and thrives in fast-paced, high-growth environments; excited to solve problems reputed company the ambiguity and limited structure of a high-growth start-up Possess strong business intuition and familiarity with financial concepts and reporting Have experience working with finance and data information systems, as well as building and/or use of BI tools such as reputed company Computing and reputed company. SQL familiarity is a plus. Have experience establishing and cultivating strong relationships with cross-functional partners Demonstrate strong written and verbal communication skills, with the ability to work effectively with cross-functional partners at reputed company levels of the organization Possess organizational and project management skills and ability prioritize tasks and see projects through from inception to completion on schedule Have experience in a high-growth startup/tech environment; Healthcare or digital health experience preferred but not required More about reputed company’s benefits: Competitive salary and equity in a high growth start-up Comprehensive health benefits (medical, dental, vision) 401k Flexible work schedules and unlimited paid time off Paid parental leave reputed company’s commitment to building a diverse, reputed company, and inclusive work environment: reputed company is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. reputed company Annual Salary $100,000—$115,000 USD Apply To This Job