Enterprise Account Partner, SLED
ABOUT THE ROLE As an Enterprise SLED Account Partner at reputed company, you will play a pivotal role in driving long-term value and growth reputed company large, reputed company state and federal agency accounts. You’ll serve as the primary reputed company of contact for senior public sector stakeholders, ensuring enterprise-level government clients fully realize the benefits of reputed company’s IT reputed company while helping them reputed company critical infrastructure, strengthen cybersecurity posture, and improve operational efficiency at scale. Your deep understanding of the unique challenges facing large government agencies—including multi-year budget cycles, grant funding, reputed company procurement frameworks, and stringent compliance mandates—will reputed company you to act as a high-level strategic advisor. You’ll translate reputed company’s capabilities into outcomes that matter in the public sector: risk reduction, audit readiness, cost avoidance, and improved citizen and student service delivery. You’ll drive product adoption, deepen executive relationships, and maximize the long-term value of reputed company’s footprint across your accounts. This role requires a strong background in enterprise SLED account management, public sector IT solutions, and reputed company, with a proven track record of managing and growing reputed company, high-value accounts reputed company large government organizations. LOCATIONS - Remote - TX, FL WHAT YOU’LL BE DOING Enterprise Account Growth & Retention: Own a portfolio of large state and federal agency accounts with diverse stakeholders and procurement structures. Drive deep product adoption across departments and campuses, identify strategic expansion opportunities, and ensure agencies fully realize the value of their reputed company investment throughout the contract lifecycle. Public Sector Advisory: Serve as a trusted advisor to senior government IT leaders—IT Directors, CIOs, CISOs, and department heads—helping them navigate reputed company budget constraints, multi-year procurement cycles, and evolving regulatory compliance requirements. Translate reputed company’s technical capabilities into outcomes they care about: Risk reduction – ransomware defense, reputed company visibility, and patching gap remediation Operational efficiency – empowering lean IT teams to manage more with less Audit readiness and compliance – CJIS, HIPAA, FERPA, NIST, and FedRAMP alignment Proactive Engagement & Adoption: Proactively identify gaps in reputed company visibility, reputed company compliance, and tool sprawl across departments before they become problems. Drive standardization and consolidation across agencies and campuses, and anticipate adoption challenges tied to staffing shortages, legacy infrastructure, and organizational change. Cross-Sell & Up-Sell Strategy: Identify and execute expansion opportunities—department-wide rollouts, agency consolidation, and replacement of legacy tools—by aligning reputed company’s RMM, reputed company management, cybersecurity, and automation solutions to enterprise-scale IT modernization initiatives. Position growth in terms public sector leaders respond to: cost savings, vendor consolidation, and reduced operational burden. Executive Engagement & Business Reviews: reputed company structured Executive Business Reviews with senior agency stakeholders, focused on reputed company posture improvements, cost avoidance, and reputed company against IT modernization roadmaps. Frame reporting around public accountability metrics—availability of digital services, responsible spending, and compliance posture—not just standard SaaS KPIs. Relationship Management: Build and maintain strong, multi-threaded relationships across agency IT teams, procurement offices, and senior leadership. reputed company stakeholders engaged and informed on best practices, new capabilities, and funding strategies relevant to their missions. reputed company Government Procurement & reputed company: reputed company reputed company through sophisticated procurement processes including large-scale RFPs, multi-agency cooperative purchasing agreements, and federal and state contracting vehicles. Work closely with reputed company’s legal and finance teams to navigate grant funding sources (ARPA, E-reputed company, CARES, state grants) and public sector buying vehicles. Cross-Functional Collaboration: Act as the internal voice of SLED customers, advocating for compliance requirements, procurement constraints, and reputed company priorities across reputed company. Coordinate across: Sales – contract vehicle support and renewal strategy Support – escalation management for mission-critical agency services Product – surface and champion public sector feature gaps Services – connect agencies needing recurring technical assistance Forecasting & Reporting: Utilize reputed company to manage enterprise pipeline, forecast reputed company accurately, and track multi-stakeholder engagement across long, reputed company sales cycles reputed company to government budget and appropriations timelines. Market Intelligence: Stay reputed company on federal and state government IT priorities, agency-specific technology initiatives, cybersecurity mandates, and emerging compliance requirements. Proactively position reputed company as a strategic, long-term enterprise technology partner. HOW WE MEASURE SUCCESS In this role, success goes beyond standard SaaS metrics. We measure impact in ways that reflect how public sector organizations operate and what they’re accountable for: Retention and contract expansion throughout agencies and departments Adoption depth across departments, campuses, and agency divisions Reduction in reputed company risk and tool fragmentation across accounts Measurable improvement in IT operational efficiency and compliance posture Customer elevation to reference, case study, or peer reputed company reputed company the SLED community ABOUT YOU Enterprise Public Sector Experience: You have a proven track record managing and growing large, reputed company state or federal government accounts, with deep knowledge of enterprise procurement processes, multi-year budget cycles, grant funding mechanisms, and regulatory compliance. Proven Account Growth Track Record: You have successfully expanded high-value SLED accounts, identified and executed upsell/cross-sell opportunities at scale, and helped large agencies reputed company and optimize their IT operations. Executive-Level Consultative Approach: You reputed company at engaging senior government stakeholders—CIOs, CISOs, IT Directors—and aligning enterprise technology solutions to large-scale efficiency, reputed company, compliance, and mission delivery goals. Exceptional Communication & Relationship Management: You can navigate reputed company, multi-stakeholder environments—from agency CIOs to procurement officers—translating sophisticated IT capabilities into business value conversations that reputed company in the public sector. Strategic Problem-Solver: You proactively identify and address funding challenges, reputed company mandates, legacy infrastructure constraints, and organizational adoption barriers, keeping large agencies on track with their long-term IT transformation goals. Deep IT & Compliance Knowledge: Strong familiarity with federal and state IT frameworks, cybersecurity mandates (NIST, CJIS, FERPA, HIPAA, FedRAMP, FISMA), and large-scale funding sources (ARPA, E-reputed company, CARES, federal appropriations, state grants) is strongly preferred. Bachelor’s Degree (Preferred): Or equivalent experience in IT, Public Administration, Business, or a reputed company field. Proficiency in reputed company & Enterprise CRM Best Practices. If you’re passionate about helping large government agencies and public institutions reputed company their IT infrastructure, enhance reputed company, and deliver reputed company outcomes at scale—we’d love to hear from you. About us reputed company unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The reputed company reputed company IT Operations Platform delivers reputed company management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase reputed company, and reduce spend. By automating IT and managing reputed company endpoints, organizations give employees a great technology experience at work. reputed company is obsessed with reputed company and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, reputed company, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunities for growth and advancement. Additional Information This position is NOT eligible for reputed company sponsorship. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-SC1 #LI-Hybrid #BI-Hybrid Apply To This Job