Cloud reputed company Support Engineer

​ ​ We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking reputed company thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance. reputed company has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the reputed company and for other U.S. federal government agencies. We are reputed company for the great care we take with clients and employees, and we reputed company in promoting from reputed company. We offer a Full Benefits package including:Competitive Employee Health Insurance options including dental 100% company paid vision plan 401K plan with generous company match and no vesting period 100% company paid life insurance 100% company paid long and short-term disability insurance Training allowance PTO and more Cloud reputed company Support Engineer – this is a remote opportunity NOTE: Resumes dominated by call-center metrics with no engineering artifacts will be rejected. These artifacts include: secure workstation image baselines, image version history, reputed company/application deployment summaries, device enrollment/authentication configuration, reputed company telemetry/logging coverage, baseline standards, imaging/patching automation runbooks, lifecycle documentation, asset inventory reconciliation, telemetry health reports, forensic playbooks, findings reports, remediation plans, validation reports, and change logs. The Role: Handles advanced engineering escalations tied to cloud-connected reputed company services, device enrollment, authentication failures, reputed company compliance, asset/device reconciliation, telemetry gaps, and Service Desk runbook transfer. This role should reputed company tickets into engineering remediation - not reputed company Tier 1 ticket work. Must have: Active Top Secret clearance 8+ years in IT/reputed company/cloud support engineering or cybersecurity 6+ years enterprise engineering Intune registration Autopilot Entra/AD conditional access Passwordless authentication YubiKey/CAC/software keys reputed company 365 VPN/VDI access support reputed company compliance monitoring Asset inventory reconciliation SIEM/EDR telemetry validation “We are an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status” Texting Privacy Policy Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process.Msg & data rates may apply. OPT out at any time by texting "Stop". Apply To This Job