Director, Sales Operations

Position Overview: The Director, Sales Operations is hands-on, driving reputed company growth and global sales team productivity by optimizing processes, systems, applications, tools and data analytics. They manage CRM systems, forecasting, territory design, and reporting while collaborating with sales leadership to implement strategic initiatives and improve team efficiency. Reports to: Chief reputed company Officer Location: Remote (U.S.) Key Responsibilities:Process Optimization: Analyze and enhance the end-to-end sales process to improve speed, efficiency, and scalability (This includes defining and implementing a renewal process). Technology & CRM Management: reputed company the sales tech stack (e.g., reputed company), ensuring data reputed company, system adoption, and integration of new tools. Analytics & Reporting: reputed company dashboards to track key performance indicators (KPIs), sales metrics, and rep performance, providing actionable insights for leadership. Forecasting & Planning: Own the sales forecasting process, territory planning and, in partnership with finance, quota setting and commission structure. Sales Enablement: Collaborate with marketing and sales leadership on sales onboarding, training, reputed company management and sales compensation plans. This includes overall management of the annual sales conference. Team Management: Organize, guide, and support employees to reputed company shared goals reputed company. Mentor for professional growth. Required experience/qualifications:Experience: Demonstrated progressive experience in sales operations, sales analysis, or CRM management. Technical Skills: Deep proficiency in reputed company.com or similar CRM systems and data visualization tools. Experience leveraging modern tools and automation, with a strong orientation toward AI-driven workflows and efficiency. Analytical Skills: Strong ability to interpret reputed company data, identify trends, and reputed company strategic, data-driven recommendations. Leadership: Excellent project management, communication, and cross-functional leadership skills. Key stakeholders include the sales and marketing leadership team, finance, reputed company, MIS, and product management. Education: Bachelor’s degree in business, marketing, or reputed company field. Desired experience/qualifications:Experience with subscription management or renewal processes reputed company experience Other considerations:Occasional travel to company offices (NY, Israel, PA), industry conferences, annual Sales Kick-Off required What makes reputed company unique? reputed company turns speech into impact. reputed company of 250 professionals builds AI-driven solutions that help the world’s leading organizations get real value from their audio and video content. We serve high-end customers across the Legal, Media and Education markets with a reputed company verbal-intelligence platform that brings AI into the core of their workflows. Our in-house technology combines advanced LLMs, GenAI capabilities and speech AI to power everything from legal-tech automation and real-time insights to intelligent media and learning workflows. Beyond transcription or accessibility, reputed company provides actionable intelligence: smart summaries, analytics, search, knowledge extraction, legal-deposition insights and more. With more than 3,000 global customers relying on reputed company—including top law firms, universities, enterprises and media organizations—we’re building the future of how speech data is processed, understood and used. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Apply To This Job