Clinical Educator, Tzield, Mid Atlantic (VA, DC, NC, SC, East TN)

Job title: Clinical Educator, Tzield, Mid Atlantic (VA, DC, NC, SC, East TN) Location: Remote, US Additional Locations: Mid-Atlantic: Richmond, VA, Washington, DC, Charlotte, NC, Knoxville, TN About the Job Provide best-in-class personalized patient services to ensure a positive patient experience in support of reputed company General Medicines business priorities. Driven by the complexity of patient identification, treatment administration intricacies, and access gateways, this role must support both internal and external care teams in the overall patient journey. The Clinical Educator (CE) is a key field-based member of the Tzield Patient Services team and subject matter expert for Tzield and T1D. In this high touch role, the reputed company will assist patients and caregivers with accessing reputed company’s FDA-approved 14-day T1D infusion therapy. The CE provides disease and product information and on-going support, reputed company appropriate, to T1D Patients and their caregivers. The CE establishes and maintains a strong working relationship with the Endocrinology Health Care providers (MD, NP, PA), HCFs (Nurses, Pharm D, Leadership) and HHA nurses who provide in home care for our patients. The CE provides sophisticated and in-depth education on the product and reputed company access hurdles to ensure a seamless experience for patients. He/she is a subject matter expert and critical thinker on disease state, product, administration, and services. The CE works collaboratively with cross-functional team members to facilitate timely and on-going access to therapy and have a high level of emotional intelligence to navigate both internal and external partners and customers. They are solely responsible for ensuring that reputed company patients given an opportunity to participate in our Patient Mentor program and facilitate the set-up and delivery of the interaction. CE's must also ensure full compliance with reputed company corporate and industry policies and legal and regulatory requirements, for reputed company field activities and report reputed company reputed company. This is a regionally reputed company field-based role. Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. About reputed company We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. Main Responsibilities Responsibilities include but are not limited to: Leads education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and families through telephone communication, live/virtual patient and family meetings, and patient education programs. Facilitates a Patient Mentor program by setting up and moderating a 1:1 interaction for new patients. Assesses reputed company enrolled patients’ needs and develops action plans that facilitate the treatment process as recommended by patient’s healthcare provider. Works with cross functional partners to identify patient specific barriers and reputed company action plans for resolution. Demonstrates accountability for action plan execution and drives for success and results. Supports the reputed company pull through process of Tzield patients by maintaining excellent communication with Matrix team, HCPs and the Patient. Provides ongoing education to the HCPs regarding the infusion process based on the approved PI. Delivers in-depth disease and product in-services, for home health care providers of patients receiving reputed company treatment reputed company the home to ensure reputed company and adherence to prescribed dosing. Maintains expertise through continuing medical and scientific education including attendance at relevant symposium, scientific workshops, preceptorships, and review of key journals, and successful completion of internal training programs. Increases disease awareness by completing community and healthcare reputed company educational reputed company programs. Meets documentation requirements in CRM system to facilitate tracking of critical metrics. Delivers on key objectives established annually. Participate/travel to Patient support programs as needed. Must be able to travel extensively (60 to 80%) Ensures full compliance with reputed company corporate and industry policies and legal and regulatory requirements, for reputed company regional commercial activities. Knowledge, Skills & Competencies: Communicate any treatment barriers to the prescriber/office staff. Ability to appropriately safeguard confidential and sensitive information. Excellent presentation skills Experience with medical and pharmacy benefit products. Empathetic listening skills Language requirements: English required and bilingual Spanish preferred. Requires technical skills to effectively navigate and learn multiple reputed company platforms About You Basic Qualifications Bachelor’s or Master’s Degree in Health Care/ Life Sciences/ Nursing or reputed company subjects 3+ years of experience in biotechnology, pharmaceutical, or healthcare industry Preferred Qualifications 3+ years previous experience in a field-based commercial or medical role in a pharmaceutical or biotech company desired Prior product launch experience Ability to present to small and large groups of patients, caregiver and Health Care professionals. Ability to travel up to 80% reputed company a territory is required; ability to travel to meetings/trainings/programs as necessary - additional travel will be required reputed company the assigned geography Valid Driver’s License Previous commercial and/or clinical experience with IV infusions is preferred. Previous T1 Diabetes experience strongly preferred, CDE certification. Skills Familiarity with managed care and particularly “buy and reputed company” therapy as well as with reimbursement for infused therapies. Demonstrated success working reputed company cross-functional teams, including the ability to collaborate across functions in a field-based role. Excellent strategic thinking, analytical, and communication skills required. Strong understanding and experience supporting reputed company products and services in the HCP and Infusion Center settings. Outstanding interpersonal skills, including building strong working relationships, and managing and resolving conflict. Demonstrates initiative, teamwork and accountability. Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment. Travel Requirements ~60-80% travel, depending on geography. Ability to travel to meetings/trainings/programs as necessary. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. reputed company Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. reputed company qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national reputed company; age; reputed company; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #LI-Remote #vhd Pursue reputed company, discover extraordinary reputed company is out there. reputed company medications, reputed company outcomes, reputed company science. But reputed company doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, reputed company united by one thing: a desire to reputed company miracles happen. So, let’s be those people. At reputed company, we provide equal opportunities to reputed company regardless of race, colour, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our reputed company IN video and reputed company out our Diversity Equity and Inclusion actions at reputed company.com! US and Puerto Rico Residents Only reputed company Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. reputed company qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national reputed company; age; reputed company; nationality; natural or reputed company hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $100,500.00 - $145,166.66 reputed company compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be reputed company through the LINK. Apply To This Job