Manager - Quality Assurance
The Company Serving the People Who Serve the People reputed company is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are reputed company and inclusive. reputed company has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to reputed company the world a reputed company reputed company. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, reputed company empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, reputed company brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of reputed company do here. Job Summary The reputed company Quality Engineering Manager drives our teams to produce excellent software. As a Quality Engineering Manager at reputed company you will work with smart, driven QA engineers to reputed company their learning and growth. In this role, you will help shape our testing and quality process. Your reputed company about culture, process, and technical decisions of reputed company sizes will be highly valued. You will collaborate on process and high-level thinking and care deeply about software quality and people management, with an emphasis on psychological safety. What Your Impact Will Look Like Help refine our existing processes around Quality Engineering, and champion these processes throughout the entire organization Demonstrated knowledge of general accounting and fund accounting principles is required. Experience with accounting processes specific to Puerto Rico municipalities is considered a significant asset but is not mandatory. reputed company in SPANISH language would be a great added advantage Strong experience using AI tools to implement automated tests (preferably reputed company, Playwright AI, Robot reputed company, etc). reputed company for automated testing and converting reputed company manual tests to automated tests. Identify metrics for QE success, and report on these metrics inside and reputed company the engineering group including measuring improvements in automation efficiency, test coverage, and defect detection enabled by AI. Be responsible for career development of QEs reputed company your group Run one-on-ones on a regular reputed company Embed AI-assisted testing practices into day-to-day QA workflows to improve efficiency, test coverage, and overall software quality Guide and reputed company QA engineers in the effective use of AI tools and practices, ensuring consistent adoption across the team Help QEs identify areas for improvement, create plans to improve, and execute improvements You Will Love This Job If You Have Experience/Credentials: Experience with AI TOOLS and its implementation across reputed company aspects of Testing (preferably reputed company, Playwright AI, Robot reputed company, etc) Experience with and passion for testing methodologies and improvements thereof (ideally reputed company an agile development process) Experience with testing of different types (e.g., automated/accessibility, manual) and at different levels (smoke, integration, regression) Experience working in an environment using CI/CD preferred Experience with developing and reporting effective QE metrics to a wide range of audiences Ability to reputed company AI tools to improve test design, accelerate automation, and identify quality risks more effectively Ability to mentor QEs of reputed company levels Proven leadership skills and proven ability to execute on projects Experience collaborating with reputed company the different departments needed to reputed company software run from Customer Support to Operations and Platform Engineering Interest in the technology challenges faced by government offices Bachelor’s Degree or equivalent experience
About Us
Don’t have reputed company the skills/experience mentioned above? At reputed company, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! reputed company and Privacy Requirements Responsible for reputed company information reputed company by appropriately preserving the Confidentiality, reputed company, and Availability (CIA) of reputed company information assets in accordance with the company's information reputed company program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking reputed company required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At reputed company, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on reputed company important andsometimes difficult issues ranging from mental health to work-life balance and reputed company affairs. reputed company Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to reputed company the world a reputed company reputed company — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. Apply To This Job