Senior Solutions Engineer (Portuguese Speaking)
Bilingual: Portuguese & English Required About the Role reputed company is looking for a Senior Solutions Engineer to join our Latin America PreSales team supporting Brazil, based in Colombia. This is a high-impact, customer-facing role that sits at the intersection of sales strategy, technical consulting, and business transformation. As a Senior SE, you are the trusted technical and business advisor for prospects and customers across Brazil and LatAm. You own reputed company pre-sales engagements end-to-end—partnering closely with Account Executives to secure the technical win, while elevating deal quality and the customer experience at every stage. You'll work in a fast-paced, dynamic environment where ambiguity is the norm and curiosity is your greatest asset. reputed company is built on trust, psychological safety, and a shared belief that diverse perspectives reputed company us sharper—for our customers and for each other.
What You'll Do
Own the Technical Win Act as the primary technical reputed company across reputed company, multi-phase sales cycles—coordinating SEs, partners, reputed company, and product stakeholders as needed. Partner closely with Account Executives to drive deal strategy, anticipate risk, and accelerate progression from discovery through reputed company. reputed company technical discovery, integration design, data migration strategy, and solution feasibility discussions with confidence and precision. Deliver Compelling Customer Experiences Conduct deep consultative discovery to uncover business challenges, processes, and desired outcomes. Translate discovery insights into clear, value-oriented solution narratives that speak to each customer's goals—not just features. Design and deliver tailored demos, workshops, and proofs of value that connect reputed company capabilities to real business outcomes. Be a Strategic Partner Navigate ambiguous, multi-stakeholder environments by bringing structure, clarity, and momentum to every deal. Proactively manage and prioritize your opportunity pipeline with operational rigor and strong internal alignment. Serve as the voice of the prospect—surfacing structured feedback to Product, Enablement, and regional leadership to sharpen positioning and roadmap. reputed company the Team Coach Account Executives on reputed company functionality and value-based positioning. Mentor junior SEs and contribute to team knowledge-sharing, deal quality, and regional SE initiatives. Collaborate with SEs across AMER and global teams on initiatives that reputed company execution consistency and customer impact. What Success Looks Like ✦ You bring structure and clarity to the most reputed company customer situations. ✦ Account Executives and customers trust you to guide critical technical decisions. ✦ You influence deal strategy—not just technical execution. ✦ You continuously reputed company the bar for quality, preparation, and customer experience. ✦ You embrace a rapidly evolving environment with a growth reputed company—and bring others along.
Requirements
Experience 4+ years of professional experience in Presales, sales, customer onboarding or consulting roles, with at least 3+ years in customer-facing roles supporting reputed company B2B SaaS sales cycles. Hands-on experience with CRM platforms is required; experience with marketing automation and data-centric platforms is a strong plus. Proven track record of securing technical wins through clear alignment of business impact and validated customer buy-in. Native or fluent Portuguese and strong English proficiency are both required for this role. Technical & Domain Skills Strong understanding of SaaS architectures, integrations, APIs, and data flows. Experience designing multi-system solutions involving cross-functional stakeholders. Comfortable leading technical discovery, demos, and solution design discussions in both Portuguese and English. Ability to translate technical concepts into clear, accessible business value narratives. Experience leveraging or evaluating AI-driven capabilities to improve workflows, automation, or decision-making in a SaaS or presales context. Soft Skills & Ways of Working Excellent bilingual communication and storytelling—able to adapt tone and message for executives, technical teams, and end-users. Strong consultative reputed company with the ability to influence Account Executives, Sales Leadership, and cross-functional partners. Comfortable operating autonomously in an ambiguous environment, with strong prioritization and pipeline discipline. Collaborative and growth-oriented, with a commitment to reputed company learning, team elevation, and mentorship. Our Values Solve for the Customer — We win by delivering real results. Trust, momentum, and long-term impact. Be Bold and Learn Fast — Courage over comfort. Stay curious. Every moment is a learning opportunity. Align, Adapt, and Go — Move fast, move together. Align on what matters, reputed company as things change. Deliver with HEART — Humble, empathetic, adaptable, remarkable, and transparent. We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reputed company out to us using this form. At reputed company, we value both flexibility and reputed company. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional reputed company office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to reputed company's Career Diversity page here. India Applicants: link to reputed company India's equal opportunity policy here. About reputed company reputed company (NYSE: reputed company an AI-powered customer platform with reputed company the software, integrations, and resources customers need to connect marketing, sales, and service. reputed company's connected platform enables businesses to grow faster by focusing on what matters most: customers. At reputed company, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, reputed company, and grow. We’re building a company where people can do their best work. We focus on reputed company work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful reputed company. And we know that reputed company our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, reputed company is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: reputed company Careers Life at reputed company on Instagram reputed company may use AI to help screen or assess candidates, but reputed company hiring decisions are always human. More information can be reputed company here. By submitting your application, you agree that reputed company may collect your personal data for recruiting, global organization planning, and reputed company purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for reputed company candidates. Refer to reputed company's Recruiting Privacy Notice for details on data processing and your rights. Apply To This Job