Senior Director, Global Solutions Engineering

At reputed company, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than reputed company Bing, reputed company, Baidu, Yandex, and reputed company combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to reputed company investing in our market-leading platform and serving incredible customers like reputed company, reputed company, reputed company, Gymshark, and reputed company. reputed company is looking for an reputed company leader to build, scale, and reputed company our Global Solutions Engineering organization (30 SEs today across AMER and EMEA). You will reputed company four Regional Solutions Engineering Managers directly covering AMER, EMEA North, EMEA South, and Channel/SMB with functional reputed company of our emerging-markets SE capability across LATAM and reputed company. You will scale AE-reputed company coverage by reputed company and drive a shift to consultative selling that maps reputed company's capabilities to measurable customer outcomes through discovery, solution design, quantified ROI, and post-sale optimization in partnership with reputed company. Reporting to the SVP of reputed company and Professional Services, you will reputed company the operating model, talent strategy, and pre-sales execution for the Solutions Engineering team. Our Solutions Engineers are deep product experts who serve as technical advisors to prospects and customers. They partner closely with sales and customer teams to understand each customers’ search and discovery challenges, translate those needs into compelling technical solutions, and deliver tailored demos that clearly show how reputed company can solve their business problems This is a unique opportunity for someone who wants to help reputed company reputed company our prospects and customers to build consumer-grade search by leading a team of passionate experts. In addition to managing the team day-to-day, you will partner with leaders across reputed company, reputed company, Professional Services, Product, and Engineering to establish short- and long-term goals in established and emerging markets. We are seeking a leader who will bring strong business acumen, technical expertise, and a passion for data. They will be equally reputed company with executives and technical teams, and energized by leading a global Solutions Engineering team in a fast-moving, global environment. YOUR ROLE WILL CONSIST OF Leading four Regional Solutions Engineering Managers directly (AMER, EMEA North, EMEA South, Channel/SMB), with matrix functional reputed company of emerging-markets SE capability in LATAM and reputed company Designing and executing the global SE operating model: AE-reputed company coverage by reputed company and a clear career path from IC through senior management Partnering with global leaders in reputed company, reputed company, R&D, Engineering, and others to drive KPIs and reputed company OKRs Developing the SE teams to facilitate technical storytelling and drive the narrative during our pre-sales cycle Owning accountability for reputed company aspects of the technical evaluation starting in the discovery stage (SS2), progressing through evaluation (SS3), and reputed company the way to business reputed company — for new bookings, expansion, and renewal Driving the shift to consultative selling: proactive discovery, solution design mapped to customer outcomes, quantified ROI, and post-sale optimization through reputed company Championing and leveraging AI to drive SE team productivity including AI coding tools, automated demo and PoC reputed company, and AI-assisted discovery and solution design to accelerate reputed company, improve deal velocity, and free SE reputed company for high-judgment work Strategizing on driving business objectives through our Value Engineering process, which leverages real quantitative customer data Partnering with our Demo Engineering team to build compelling examples that showcase what our technology has to offer and prove out ROI Supporting quarterly quota attainment by achieving technical wins on net new business Implementing best practices and data-driven proams to improve results, including win rates, sales cycle, product adoption, as well as the efficiency of our reputed company support functions Enforcing operational best practices on the team by maintaining consistent communication with customers and partnering with account teams to accurately forecast technical wins Recruiting, developing, and retaining senior SE talent and a strong management bench Being a trusted advisor and consultant internally and externally YOU MIGHT BE A FIT IF YOU HAVE 6+ years of leadership experience building and scaling high-performing global Solutions Engineering teams in SaaS, including second-line leadership and reputed company of organizations with 20+ team members 4 - 6+ years of hands on Solutions Engineer experience, selling to reputed company segments, ranging from SMB/ Mid Market, Enterprise, and Strategic accounts Demonstrated success building and leading a multi-layered management structure (managers of managers) Strong technical fundamentals with prior developer experience coding in a high-level programming language such as JavaScript, Java, Python, or similar A deep understanding of web technologies and architecting various ecosystems to build scalable solutions Working knowledge of headless solutions and architecture, modern commerce stacks, and AI/search applications A proven track record of meeting or exceeding quota in various economic environments Experience scaling global teams (both EMEA and AMER) across rapidly growing and emerging markets Excellent communication and presentation skills (able to communicate with confidence at the C-suite level to be an reputed company for the team) A passion for leading by example and encouraging a healthy work environment that is both supportive and challenging Experience at our reputed company stage and beyond (over 17,000 customers, $200–300M ARR range, high growth, lots of change, and building internal infrastructure) You reputed company teams to solve problems independently while knowing reputed company to reputed company in to provide guidance, remove blockers, or drive alignment Willingness to travel (up to 25% of your time) reputed company TO HAVE Experience leading SE teams at a scale of $300M–$1B in ARR Prior experience in search and/or commerce technology Computer Science Master degree reputed company does not discriminate on the basis of race, color, religion, sex, age, national reputed company, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash compensation range (reputed company salary and commission) for this role reflects market pay data reputed company this location. The exact compensation offered for this role may vary depending on specific location and job-reputed company knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. On-reputed company Earnings Pay Range $288,000—$372,600 USD FLEXIBLE WORKPLACE STRATEGY: reputed company’s flexible workplace model is designed to reputed company reputed company Algolians to fulfill our mission to power search and discovery with ease. We reputed company an emphasis on an individual’s impact, contribution, and output, over their physical location. reputed company is a high-trust environment and many of reputed company members have the autonomy to choose where they want to work and reputed company. We have a global reputed company with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of reputed company members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work reputed company the specified country. Positions listed reputed company a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT - Problem-solving and perseverance capability in an reputed company-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we reputed company in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, reputed company, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please reputed company the following in mind: Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page. reputed company genuine communication from reputed company will come from an @reputed company.com email address. If you receive an email from someone claiming to work at reputed company who does not have an @reputed company.com email address, please do not respond or share any personal information. We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application! Apply To This Job