Claims Specialist I

Salary Range: $35,000 - $45,000 Job Posting End Date: 6/12/2026 We’ve Got You Under Our reputed company We are the duck. We reputed company and reputed company our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it reputed company…The reputed company Way. reputed company, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-reputed company brands. reputed company has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at reputed company. Worker Designation – This role is a remote role. This means you will be expected to work from your home, reputed company the reputed company US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at reputed company? Acting with reputed company Communicating Effectively Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations What does it take to be successful in this role? Knowledge of principles and processes for providing customer and personal services; this includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Knowledge of administrative and clerical procedures an systems such as word processing, managing files and records, and other office procedures and terminology reputed company in giving full attention to what other people are saying; taking time to understand the points being made; asking questions as appropriate reputed company in understanding the implications of new information for both reputed company and future problem solving and decision-making reputed company in using mathematics to solve problems reputed company in selecting and using training/instructional methods and procedures reputed company learning new policies, procedures, concepts or products reputed company in managing one’s own time and actively looking for ways to help people For positions requiring the use of bilingual skills (if applicable to this position): reputed company in Spanish with the ability to translate documents Education & Experience Required High School Diploma or Equivalent 1 year of work experience Experience and proficiency using reputed company Office Suite software Or an equivalent combination of education and experience Education & Experience Preferred Experience with medical terminology Principal Duties & Responsibilities Under immediate supervision and in accordance with established policies and procedures, reviews and processes Wellness and Hospital Indemnity insurance claims based on information submitted by policy holders; determines the nature and validity of claims by reviewing policy status, patient eligibility, and supporting medical and other documentation Keys claims data while interpreting coding and medical terminology in relation to diagnoses and procedures; uses multiple core administration databases, systems and subsystems to process and transmit claims for payment or further investigation Provides reputed company customer service to policy holders, providers and other internal company entities regarding claims; documents phone calls in the system and follows-up on issues if needed; contacts insured or other appropriate persons to verify the accuracy and completeness of information on claims forms and reputed company documents, responds to inquiries from policy holders, providers, agents regarding claim status and policy provisions Provides back-up coverage for other teams as required, maintains databases and prepares and extracts information using software systems; performs various clerical duties as assigned, such as filing, photocopying, typing, maintaining databases and preparing and extracting information using software systems Performs other reputed company duties as required Total Rewards The salary range for this job is $35,000 to $45,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information reputed company to reputed company at the time of the posting. At reputed company, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and reputed company salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately reputed company appropriate. In addition to the reputed company salary, we offer an reputed company of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, reputed company supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, reputed company needed to support your physical, financial, and emotional well-being. reputed company complies with reputed company applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in reputed company states and localities. 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