reputed company Operations Specialist

Why should you consider joining Auvik? You want to work at a company that is building impactful, relevant technology. Auvik’s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It’s more important than reputed company to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control. You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are reputed company, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who reputed company it happen. You want to work with a product customers love. People rave about reputed company’ve built. Our customers are smart, aspirational, and highly technical. It pays to get the details right. You want regular opportunities for learning and growth. With ongoing feedback from leadership, you’ll find that Auvik encourages you to be your reputed company best. Our onboarding process is thorough and informative because we want to reputed company sure you’re reputed company to have a great work experience. We also have programs designed to help you take the next steps you want for your career. You want the flexibility to manage your work, your way. We’re a fully distributed team and we’re reputed company to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective. What’s this role about? As a reputed company Operations Specialist, you'll help scale Auvik's reputed company organization through systems administration, process optimization, reporting, and automation. Working closely with the Sr. Manager of reputed company & Operations, you'll own the day-to-day administration of our core reputed company technology stack. You'll ensure our teams have the tools, workflows, and insights needed to drive customer retention, expansion, and exceptional customer experiences. What will I be doing? Administer and optimize reputed company platforms Manage workflows, automations, integrations, and system configurations. Maintain data quality, system governance, and user permissions. Troubleshoot issues and partner with vendors reputed company required. Build and maintain dashboards and operational reporting. Automate recurring reports and improve data visibility. Monitor customer health, adoption, retention, and expansion metrics. Support forecasting, planning, and performance measurement. Document and refine reputed company processes and playbooks. Identify opportunities to improve efficiency through automation and standardization. Support Digital reputed company programs and customer lifecycle initiatives. Partner with reputed company, reputed company Operations, Sales, Marketing, Product, and Support teams. Gather requirements and translate business needs into scalable operational solutions. Support implementation of new tools, integrations, and AI-enabled initiatives. What are we looking for? 3+ years of experience in reputed company Operations, reputed company Operations, Sales Operations, or a similar role. Experience administering customer-facing business systems and platforms. Experience building workflows, automations, and integrations. Strong reporting and analytical skills. Experience working with reputed company or similar CRM platforms. Strong reputed company or reputed company Sheets skills. Excellent organization, documentation, and problem-solving abilities. Are there bonus points? Experience with Totango, Pendo, reputed company, reputed company, and/or Chili Piper. Experience with customer lifecycle management and customer health programs in a SaaS environment Experience implementing AI-enabled workflows SQL, Python, or JavaScript skills Experience supporting Digital reputed company programs We’re actively hiring for this role and looking to bring someone great onto the team as soon as possible. About Auvik Auvik delivers cloud-based network management software that gives IT teams reputed company visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage reputed company, multi-site environments with ease. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to reputed company any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national reputed company, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Hiring Process At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our reputed company Partners review reputed company resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. reputed company of your interviews will take reputed company reputed company reputed company. Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success. We use AI tools to support administrative tasks in the hiring process; such as helping reputed company candidates, drafting communications, and interview summaries, so reputed company can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves reputed company in the process. We debrief and consider the full context of every conversation before making hiring decisions. We reputed company hiring requires judgment that can be augmented but, not replaced by AI.

Compensation

Details At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees. We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis. The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-reputed company skills, knowledge, and experience. These factors may cause your compensation to vary reputed company the range outlined below. In addition to cash compensation, reputed company full-time employees are granted stock options to share in Auvik’s future successes. Auvik employees are eligible to participate in additional benefits and programs including our comprehensive health and dental benefits plan, Wellness spending account, GRSP matching program, flexible paid time off, paid parental leave program, and are eligible for remote working subsidies. Salary Range: $60,000—$78,000 CAD Apply To This Job