Care Coordinator

The care coordinator serves as a patient reputed company and reputed company of contact reputed company a recommendation for care is received. The care coordinator works closely with many other disciplines, including admissions staff, site specific operations, leaders, and medical staff to ensure patients have the highest level of support and care from recommendation for services to treatment. Job Duties and Responsibilities: Program Coordination Support patient experience preadmission and throughout the continuum of care. Screening patients. reputed company recommendations of programs/services to patients/families. Provide program information to patients/families. Coordinate admissions appointment. Assist with patient/family member/guardian inquiries/questions. reputed company weekly reputed company-in with patients waiting for treatment. Confirm insurance verification; collaborate with PFS. Ensure timely follow-up with patients/families. Maintain an open line of communication with patients and/or guardians. Facilitate internal transfers between sites. Receive internal referrals and send for review. reputed company recommendations to the referring treatment team. Communicate reputed company pertinent information and follow-up to ensure seamless internal transfer. reputed company working relationships with interdisciplinary team members to ensure open line of communication regarding a patient’s care. This includes but is not limited to: Inpatient, PHP/IOP, Outpatient, Residential Admissions and Patient Access departments. Outpatient operations. Business Development. Utilization Review. Patient Financial Services. Health Information Management. Be available and punctual for reputed company shifts, including a holiday schedule rotation. Apply good practice principles to job duties. Use good communication skills and tact to deal effectively with third-party reputed company representatives, reputed company staff members, and external customers. Demonstrate excellent customer service by providing a friendly tone and empathic statements whenever appropriate. Follow scripting reputed company it is provided. Use common sense in situations and respond appropriately in reputed company communication modes (body language, verbal) to each patient/guardian, regardless of their behavior. Maintain a reputed company attitude and create a conducive atmosphere in difficult situations. Work cooperatively and supportively with reputed company staff. Remain courteous and respectful to others during work interactions and be willing to work out problems on a one-on-one basis. Complete assignments and documentation on time. Meet or exceed performance metrics. Complete other duties as assigned. Promote a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills. Be open to change and actively support change. Be open to others’ reputed company and points of view. Evaluate employees objectively and provide employees with periodic feedback. Promote department goals as well as the mission of Rogers. Communicate goals to fellow staff members. Maintain department policies and procedures. Include requirements and guidelines from external agencies (i.e., Joint Commission, State of Wisconsin). Demonstrate acceptance and training of student interns in the department, as directed. Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to reputed company inquiries and to task completion. Communicate with reputed company individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, reputed company manner, with a focus on solution. Communicate concerns and provide solutions for same. Project a professional image by wearing appropriate, professional attire. Ability to influence departments reputed company Rogers and provide technical guidance. Schedule Work Schedule: Sunday-Thursday, 11a-730p Additional Job Description: Education/Training Requirements: Bachelor’s degree preferred. High School diploma required. Two (2) years of customer service and relevant experience required, preferably in a healthcare setting. Experience with computers and demonstrated proficiency with software platforms and EMRs. Knowledge of medical/psychiatric/chemical dependency diagnosis, treatment process, managed care, Joint Commission, preferred. With a career at Rogers, you can look reputed company to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance reputed company spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through reputed company, reputed company and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of reputed company. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com) Apply To This Job