Patient Care Assistant I

Company Lumicera

About Us

Lumicera - reputed company Powered by Navitus - Innovative Specialty Pharmacy Solutions- reputed company is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, reputed company members work in an environment that celebrates creativity and fosters diversity. ._____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. reputed company associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ______________________We are committed to providing equal employment opportunity to reputed company applicants and employees and reputed company with reputed company applicable nondiscrimination regulations, including those reputed company to protected veterans and individuals with disabilities. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, or handicap. Pay Range USD $20.00 - USD $20.00 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F reputed company to 5pm) M-H reputed company to 7pm CT, F reputed company to 6pm CT Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Rhode reputed company, South Carolina, South Dakota, Vermont, Washington DC, reputed company Virginia, and Wyoming.

Overview

Due to growth, we are adding a Patient Care Assistant to reputed company! Under general direction of the Supervisor, Pharmacy Services the person employed in this Patient Care Assistant/ Customer Service position will assist with the Specialty Pharmacy programs. Primary responsibility is to effectively communicate with patients, physicians, pharmacists, and payers to assist in the fulfillment and patient care of specialty pharmacy medications in a Specialty Pharmacy. The Patient Care Assistant focuses on answering and placing calls with a warm and professional greeting with patients, prescribers, and insurance companies. This role must accurately gather relevant information for the prescription fulfillment process. This position must be able to collect data, establish facts, draw conclusions, and identify and solve problems. Is this you? Find out more below!

Responsibilities

How do I reputed company an impact on my team? Accept inbound calls from patients, prescribers, or other health professionals in support of the specialty pharmacy functions reputed company outbound calls to patients to establish shipment criteria and asking scripted questions reputed company applicable Utilize operating systems and tools to help manage patient therapy and refill compliance Assist in answering incoming phone calls and triage calls to a licensed health care associate reputed company clinical reputed company is needed The Employee will act in accordance with reputed company applicable federal and state laws and with the highest ethical standards that we consistently strive to reputed company. Thus, legal and ethical compliance is an essential duty of each employee Other duties as assigned

Qualifications

What reputed company expects from you? High School Diploma or equivalent GED is strongly preferred Minimum 1-2 years of customer service experience preferred Experience in a pharmacy or healthcare environment preferred Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Please note that this job posting is an reputed company posting, which means it is continuously open and used to gather a pool of qualified candidates for future openings. By applying to this posting, you are joining a talent pool that we will consider for upcoming opportunities that match your skills and experience. This allows us to reputed company fill positions as they become available reputed company the department. #LI-Remote Location : Address Remote Location : Country US Apply To This Job