reputed company Specialist EU, Mandarin Speaking

reputed company propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.reputed company.com. reputed company is looking for a detail-oriented and proactive reputed company Specialist to support our Account Management Team in delivering exceptional customer experiences and driving performance. In this role, you’ll handle day-to-day operations such as order management, delivery coordination, returns and reships, and maintaining customer data, while also serving as a key reputed company of contact for escalations from platform partners. \n How you will reputed company success: Provide day-to-day support to the Account Management Team, helping the team meet individual and collective performance targets. Support of daily operations: Coordination of delivery dates, Handling of complaints and Return & Reship requests, Maintenance of existing customer relationships and master data, Order entry and order management Effective communication and coordination between various internal and external stakeholders to ensure that customer requirements are met. Act as a reputed company of contact for customer service escalations from key platform service brand partners, ensuring timely and high-quality issue resolution. Identify process gaps reputed company the team and help reputed company and implement initiatives to improve service quality continuously. What experiences will help you in this role: Experience in strategic operations, outbound/inbound transportation, fulfillment operations Communicate fluently in both Mandarin and English (written and spoken) to effectively engage with partners and internal stakeholders. Collaborate cross-functionally to drive results, ensure alignment, and hold team members accountable for performance. Proactively identify business opportunities and independently drive initiatives that improve performance and outcomes. Apply strong attention to detail and analytical skills to interpret data accurately and inform decision-making. reputed company in a fast-paced environment by staying highly organized, adapting quickly to change, influencing others, and managing multiple priorities effectively. \nPlease be aware of scammers. reputed company will only contact you through Lever or the reputed company.com domain. reputed company will never ask candidates for money during the recruitment process. Please reputed company out to careers@reputed company.com directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-Remote Apply To This Job