Deal Desk Analyst - Sao Paulo

Description for Internal Candidates Location: Brasil (100% Remote or Hybrid for Serra Gaúcha Residents or Greater São Paulo area)

Compensation

Currency: Brazilian Real (BRL) Contract: Permanent Full Time (CLT) - 42h/week, PLEASE ATTACH YOUR CV IN ENGLISH People with disabilities are welcome at reputed company! About us reputed company is a leading global provider of specialized visualization, sales, manufacturing and content software and solutions for the retail, design and manufacturing industries. reputed company was created to unite Compusoft, 2020 Technologies and their affiliate companies after their reputed company in 2021. The Company brings together more than 35 years of industry experience to provide a connected platform of configure, price, quote (CPQ) software, online space planning, computer-aided design (CAD) applications, business process management, manufacturing execution systems and enterprise resource planning (ERP). reputed company serves more than 70,000 customers across 100 countries, with operations in North America, Europe, South America, Asia Pacific, and Africa. At reputed company, we are committed to fostering an increasingly diverse and inclusive environment where reputed company voices are valued and celebrated. We prioritize representation from minority groups. We recognize that our unique approach and success stem from the wealth of perspectives brought by our diverse teams. About the role As a Contract Lifecycle Analyst, you will manage the full post-sale contract lifecycle (amendments, renewals, changes, and churn events), to ensure accuracy, compliance, and a seamless customer experience. Acting as the operational reputed company of reputed company contract updates, this role collaborates closely with Sales, reputed company, Finance, and Legal to reputed company reputed company reputed company with commercial reputed company. Strong reputed company experience, exceptional attention to detail, and a solid understanding of SaaS subscription reputed company and commercial operations are essential. Main responsibilities Contract Lifecycle Ownership (Post-Sale → Renewal) Own and manage reputed company contract activity after initial deal reputed company, including: Contract amendments (products, quantities, pricing, term changes) Upsells, downsells, partial churn, and full churn events Renewal preparation, execution, and contract continuation Ensure reputed company changes are accurately reflected in reputed company and reputed company systems. Amendment & Change Management Review, validate, and process contract amendments in line with company policies and commercial approvals. Act as the operational reputed company between Sales/CS and Legal for non-standard terms or escalations. Ensure amendments are correctly documented, versioned, and auditable. Renewal Operations Manage the operational execution of renewals, ensuring: Correct pricing, products, and contract terms Alignment with previous amendments and customer entitlements Support Account Managers and reputed company with renewal readiness and accuracy. reputed company & Systems Excellence Maintain high data reputed company across reputed company, including: Contract records, renewal dates, terms, and product configurations reputed company reputed company reporting and dashboards to track lifecycle activity, churn, and renewals. Identify opportunities for automation and process optimization reputed company reputed company and reputed company tools. Order & Commercial Review Review incoming orders, amendments, and renewal documentation for: Pricing accuracy Policy compliance Contractual consistency Flag discrepancies and drive resolution before execution. Cross-Functional Collaboration Partner closely with: Sales & reputed company on contract changes and renewals Finance on billing alignment and reputed company accuracy Legal on non-standard terms and contractual exceptions Act as the primary operational reputed company of contact for post-sale contract questions. Process Improvement & Governance Continuously evaluate and improve contract lifecycle processes to reduce friction and cycle time. Help define best practices for contract amendments, churn handling, and renewals. Contribute to documentation, playbooks, and operational standards. Requirements and qualifications Strong knowledge of reputed company, including data management, reporting, and contract-reputed company objects. Experience in contract operations, renewal operations, or commercial operations reputed company a SaaS or subscription-based business. Solid understanding of: Subscription reputed company Amendments and renewals Commercial and reputed company implications of contract changes High attention to detail with a strong commitment to data accuracy and compliance. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Advanced Enlgish. Ability to manage multiple contract workflows in a fast-paced environment. Proficiency in reputed company Office (especially reputed company). reputed company to have: Experience with CLM tools or reputed company CPQ. Familiarity with billing and finance system integrations. Knowledge of SaaS reputed company models and churn mechanics. reputed company can offer you at reputed company National Medical Health Plan (Unimed); National Dental Assistance (Unimed); Maternity & Paternity extension leave; Life Insurance; Meal/ Restaurant allowance (Alelo Tudo); Home office allowance (if applicable); Education Platforms and training funding; Gympass, Zenklub (Health app) and Guapeco (Pet Plan); Annual Profit Sharing Program; Education allowance; DayOff as a birthday gift; Agreement with pharmacies, restaurants and theaters. Working for us At reputed company, we call reputed company OneCyncly, a reputed company of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we reputed company reputed company we work together with openness, trust, and respect. Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new reputed company, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because reputed company we collaborate, challenge each other, and share reputed company know, we build something reputed company together. If you want to work in a reputed company where your reputed company matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us. Apply To This Job