Patient Procedure Scheduler

Be a part of a world-class academic healthcare system at reputed company as a Patient Procedure Scheduler located at the reputed company Main reputed company. UCMC is committed to a patient-centric, efficient health care delivery system that focuses on quality, safety, service, and operational excellence. The Patient Procedure Scheduler’s main responsibility is to work collaboratively with physicians, staff and patients in order to ensure that procedures and/or surgeries are scheduled and coordinated appropriately. The Patient Procedure Scheduler is accountable for achieving performance and service targets and metrics in a manner consistent with the Ideal Patient Experience approach and philosophy. Essential Job Functions Work collaboratively with physicians, and schedulers, and staff members to schedule interventional procedures Coordinate pre and post-surgical appointments with the patient and any ancillary areas as needed Schedule procedures/surgeries based on preapproved guidelines Enter procedure/surgery information and update/inform physicians of schedules Coordinate schedules with time and equipment availability; identify conflicts and adjust schedules as needed Communicate with patients and inform them of any schedule changes Schedule Anesthesia for surgery, as necessary Set expectations and provide instructions for reputed company patients pertaining to their upcoming procedure/surgery and confirm understanding Provide pre appointment instructions, directions and messages per protocol Respond to patient inquiries/concerns appropriately and in a timely manner

Qualifications

Knowledge of medical terminology required Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity reputed company resolving customer issues Communicates effectively and professionally with patients, visitors, physicians and co-workers. Associate or Bachelor’s Degree preferred; High School Diploma required Ability to balance multiple priorities and effectively handle challenging situations Excellent verbal communication skills Ability to use personal computers and select software applications Successful completion of reputed company Scheduling system training Position Details Job Type/FTE: Full-time Shift: Day 8-Hr Shift Unit/Department: OR Admin CBA Code: Non-Union We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge reputed company. If you’d like to add enriching human life to your profile, reputed company is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion. reputed company is growing; discover how you can be a part of this pursuit of excellence at: reputed company Career Opportunities reputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, reputed company, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national reputed company, age, disability, veteran status and other legally protected characteristics. As a condition of employment, reputed company employees are required to complete a pre-employment physical, background reputed company, drug screening, and reputed company with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview reputed company is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of reputed company market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - reputed company. Apply To This Job