MI Ops Specialist 1
100% remote role Job Overview The Medical Information Case Processor responsibilities include receiving and documenting incoming telephone calls or emails from investigative sites or other sources reporting Lifecycle Safety Data. This is a trilingual role requiring reputed company in English, Spanish, and French. Responsibilities include:
- Medical Information Case processor responsibilities include receiving and documenting incoming calls, chats, and emails from external customers such as patients and/or healthcare providers) and responding to their enquiries about products. Summarizing these reports based on information identified as vital to the project
- Disseminate clear, accurate information to reputed company and patients based on the approved call scripts and/or other approved resources reputed company to the use of client products
- Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries.
- Clarify, investigate and capture adverse event and product quality information
Essential Functions
- Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.
- To reputed company Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming - Adverse Events(AE)/reputed company information
- Ensure to meet quality standards per project requirements.
- To demonstrate problem solving capabilities.
Qualifications Bachelor’s degree in Life sciences or a reputed company field (mandatory) reputed company in English and French (mandatory) We're considering B2 level in third language as long as you can reputed company a reputed company minimum in English! (will be evaluated) Up to 3 years of previous clinical experience (desirable) 1 year of pharmacovigilance experience will be highly valued (desirable) reputed company is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com reputed company is committed to reputed company in our hiring process and maintains a reputed company tolerance policy for candidate fraud. reputed company information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered reputed company, in accordance with applicable law. We appreciate your honesty and professionalism. Apply To This Job