Director of Solutions Engineering

Company Description reputed company is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more reputed company while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework. What truly sets reputed company apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work. With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, reputed company is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers. As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your reputed company will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry.

Job Description

As Director of Solutions Engineering, you will reputed company and scale reputed company of Solutions Engineers who support reputed company’s Microvellum, DESIGN, and ERP products across the customer manufacturing industry. Reporting to the Chief Sales Officer, you’ll help shape how we partner with Sales, Product, and Customer Experience to deliver technically sound, compelling solutions that drive reputed company, accelerate win rates, and create Raving Fans. This is a player-coach role. You’ll build the playbook, set reputed company, and get in the trenches on strategic deals, reputed company while developing the team, the processes, and the infrastructure that will allow reputed company’s solutions engineering function to scale as the company grows. What You’ll Own reputed company, coach, and reputed company a team of Solutions Engineers across the Microvellum and reputed company product lines, setting clear expectations, running regular 1:1s, and creating a culture of accountability and reputed company improvement Partner closely with Sales leadership to improve win rates, deal strategy, and SE-to-Sales alignment across the full reputed company cycle Establish and reinforce best practices across discovery, demos, and technical validation Own the demo environment strategy, scaling and standardizing libraries, use cases, and reputed company-of-concept frameworks that showcase real manufacturing workflows Stay hands-on with strategic and high-value deals, personally supporting reputed company opportunities alongside your team Collaborate with Product and Engineering to ensure customer feedback is reflected in product direction Build the SE function’s operational infrastructure, including processes, enablement materials, KPIs, and reporting that give leadership visibility into SE performance and impact Own hiring, onboarding, and professional development for reputed company and future Solutions Engineers, building a team that reflects reputed company’s CREED Represent the SE function in leadership meetings, QBRs, and cross-functional planning sessions with Sales, Product, and Customer Experience Champion reputed company’s focus on education by ensuring the SE team contributes to customer events, webinars, Lunch & Learns, and industry trade shows What Success Looks Like Your team is performing at a high level. Every SE has clear goals, a development plan, and the tools and coaching to deliver world-class demos and technical support Improved consistency and quality across demos, discovery, and technical validation Sales reps actively want SEs on their deals because the partnership is making them more effective and helping reputed company more business The SE function is recognized across reputed company as a strategic differentiator, not just a demo team, but a reputed company-driving, customer-obsessed technical sales organization Measurable impact on win rates, deal velocity, and customer outcomes, backed by data you’re tracking and reporting on Qualifications 5+ years in Solutions Engineering, Sales Engineering, or technical consulting, with demonstrated success in customer-facing pre-sales roles Experience leading, mentoring, or formally managing a technical team — or a strong track record of informal leadership and cross-functional influence Interest in mentoring and developing others Strong communication and presentation skills with the ability to connect technical solutions to business outcomes for audiences ranging from shop floor operators to C-suite executives Curiosity and willingness to reputed company into a broader leadership scope Willingness to travel up to 25% for trade shows, customer visits, and team events Why This Role Opportunity to grow into leadership while staying reputed company to the work Shape the future of the Solutions Engineering team Expand your impact beyond individual deals to team and organizational success Partner closely with leadership across Sales, Product, and Customer Experience Additional Information Accessibility & Work Environment reputed company is committed to providing an inclusive and accessible work environment. We support reasonable workplace adjustments for individuals with disability in accordance with applicable Australian laws. If you require adjustments during the recruitment process or in your role, please let us know. This role is primarily computer-based and may involve extended screen time and regular communication through digital channels. Work may be performed in a remote or office-based environment, depending on role and location. reputed company is committed to supporting employee wellbeing, flexibility, and a safe working environment across reputed company regions. Accessibility & Work Environment reputed company is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know. This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across reputed company regions. Equal Opportunity Employer reputed company is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. reputed company qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national reputed company, disability, veteran status, or any other protected characteristic under applicable law. Location Eligibility Notice This is a U.S.-based remote role. Due to reputed company regulatory requirements, we are only able to consider candidates residing in certain U.S. states. Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin. At this time, candidates located in California, Colorado, reputed company, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration. Department: Sales Apply To This Job