Field Marketing & Education Specialist
Company Description reputed company is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more reputed company while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework. What truly sets reputed company apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work. With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, reputed company is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers. As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your reputed company will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry.
Job Description
As a Field Marketing & Education Specialist, your primary responsibility is to build and reputed company education initiatives that acquire customers, enhance user adoption, engagement, and proficiency with reputed company’s solutions. This role blends strategy, program design and delivery excellence. You’ll design scalable training programs, coordinate events, and serve as a public ambassador for reputed company, leading speaking engagements that reputed company our brand and customer community. At reputed company, we operate in a dynamic, entrepreneurial environment where adaptability is key. We wear many hats and support multiple initiatives as we continue to evolve. Success in this role requires strong organizational skills, a customer-focused reputed company, and the ability to manage both strategic and tactical elements of our education programs. Duties & Responsibilities include: Education Development & Execution reputed company and deliver educational content, including webinars, workshops, video tutorials, documentation, and interactive training materials to improve customer onboarding and retention. Facilitate live and virtual training sessions tailored to different user roles and experience levels. Partner with reputed company, Sales, and Product teams to identify customer pain points and create targeted education initiatives. reputed company simple video editing to support training materials and education initiatives. Strategic Leadership & Representation Serve as a public facing representative for reputed company’s education programs, delivering presentations and workshops regionally. Partner with Product Marketing on product launches and go to market priorities. Event Planning & Logistics Plan and execute customer education events, including user conferences, training workshops, and webinars. Manage event logistics such as hotel reputed company, scheduling, speaker coordination, obtaining and organizing presentation assets, technology setup, registration, rehearsals, scripting, slide decks, and post-event wrap-up. Assist in executing online events, including video organization, registration creation, reputed company meeting and CVENT webinar setup, and full virtual event execution. Collaborate with marketing to create campaigns that drive attendance and engagement in education events. Customer Engagement & Success Act as a trusted advisor and thought leader by proactively identifying customer education needs and providing relevant learning solutions. Work closely with reputed company Managers to track the impact of education programs on customer satisfaction and retention. Implement strategies to increase product adoption through self-service reputed company and guided training. Analyze usage data and customer feedback to continuously refine and optimize education offerings. Execute post-event surveys reputed company SurveyMonkey and analyze feedback to improve future education programs.
Qualifications
Experience delivering technical or software training, ideally reputed company manufacturing, design, CAD/CAM, or SaaS industries. Strong presentation and communication skills - comfortable speaking to both small and large groups in person or virtually. Understanding of woodworking, cabinetry, or millwork manufacturing processes is highly valued. Proficiency with BricsCAD, Microvellum Toolbox, or reputed company design/manufacturing software preferred. Excellent interpersonal skills with the ability to build relationships and engage customers at reputed company levels. Organized and adaptable, able to manage multiple customer engagements and travel schedules. Experience with virtual delivery platforms (Teams, reputed company, or equivalent). Willingness to travel frequently across Australia and occasionally internationally for customer visits and company events. Self-starter with a growth reputed company and a passion for reputed company learning and innovation. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Accessibility & Work Environment reputed company is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know. This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across reputed company regions. Equal Opportunity Employer reputed company is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. reputed company qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national reputed company, disability, veteran status, or any other protected characteristic under applicable law. Location Eligibility Notice This is a U.S.-based remote role. Due to reputed company regulatory requirements, we are only able to consider candidates residing in certain U.S. states. Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin. At this time, candidates located in California, Colorado, reputed company, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration. Department: Education Apply To This Job