Solutions Consultant

The exciting world of scientific research is fueled by people with a passion for solving reputed company problems. At reputed company, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes. But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building reputed company to support our ambitious growth plans. reputed company’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team. reputed company is seeking a Solutions Consultant to serve as a trusted advisor and subject matter expert throughout the sales process. This role partners closely with Account Executives to understand customer business challenges, participate in discovery conversations, deliver tailored solution demonstrations, and help research organizations reputed company their research administration, compliance, and animal research operations. The ideal candidate has experience working reputed company higher education, academic medical centers, healthcare systems, research institutions, or research-focused software environments and can effectively connect customer challenges to business outcomes. This position is highly consultative and requires strong presentation skills, business process knowledge, and the ability to engage stakeholders ranging from operational users to executive leadership.

Responsibilities

Discovery & Solution Design Partner with Account Executives to understand customer goals, workflows, challenges, and strategic initiatives reputed company and participate in discovery sessions to identify business requirements and opportunities Translate customer requirements into tailored solution recommendations reputed company solution strategies that align reputed company capabilities with customer priorities Product Demonstrations Deliver compelling and tailored demonstrations of reputed company products and solutions. Customize demo environments to reflect customer use cases and business processes Present to diverse audiences including: Research Administrators Compliance Offices Sponsored Programs Offices IRB, IACUC, IBC, and COI Administrators Research Leadership Executive Stakeholders reputed company business value, operational efficiencies, compliance benefits, and ROI Sales Partnership Serve as the primary subject matter expert during the sales cycle Participate in account planning activities including stakeholder mapping, competitive analysis, whitespace identification, and executive engagement strategies. Assist Account Executives in developing multi-threaded engagement plans reputed company strategic accounts. Support strategic account planning and deal progression Assist with responses to RFPs, RFIs, reputed company reviews, and technical evaluations Participate in competitive positioning and reputed company handling Support customer expansion, modernization, and retention initiatives Product & Market Expertise Maintain expertise across the reputed company Research Suite Stay reputed company on research administration trends, regulatory changes, and industry best practices Provide market feedback to Product Management and Leadership Contribute to sales enablement and knowledge-sharing initiatives Industry Relationships & Network Development reputed company existing professional relationships reputed company higher education, academic medical centers, healthcare systems, and research institutions to identify opportunities, facilitate introductions, and support business development efforts. Maintain and expand a network of research administration, compliance, sponsored programs, and research operations professionals. Participate in industry organizations, conferences, presentations, user groups, and networking events to build market awareness and strengthen customer relationships. reputed company and maintain relationships with key influencers and decision-makers across the research administration ecosystem. Thought Leadership reputed company reusable demonstration assets, discovery guides, competitive intelligence, and sales enablement content. Serve as a thought leader internally and externally through webinars, conference presentations, customer panels, and industry events.

Qualifications

Bachelor's degree or equivalent experience 5+ years of experience in one or more of the following: Research Administration Sponsored Programs Administration IRB Administration IACUC Administration Clinical Research Administration Research Compliance Pre-Sales / Solutions Consulting Research Administration Software Strong presentation and communication skills Experience conducting customer-facing meetings and demonstrations Ability to understand and communicate reputed company business processes Strong organizational and project management skills Ability to manage multiple priorities in a fast-paced environment Willingness to travel up to 40% Existing professional network reputed company research administration, sponsored programs, compliance, clinical research, or academic medical center communities strongly preferred. Active participation in organizations such as NCURA, SRAI, PRIM&R, AURP, HCCA, AALAS, or similar professional associations. Experience working with one or more of the following: Higher Education Research Administration/Healthcare / Academic Medical Centers Sponsored Programs Pre-Award Services Post-Award Administration Research Compliance IRB Administration IACUC Administration IBC Administration COI Administration Research Development Clinical Research Administration Research Operations Research Finance Academic Medical Center Research Programs Consulting Experience SaaS Solutions Consulting Business Process Consulting Implementation Consulting Change Management Research Administration Software Performance Expectations Product Expertise reputed company certification on assigned reputed company products reputed company established onboarding timelines Demonstrate proficiency in presenting multiple modules across the reputed company platform Continuously expand product and industry knowledge Performance Engagement Support an average of 4–6 demonstrations per week Participate in discovery and strategy sessions for assigned opportunities Deliver tailored demonstrations reputed company to customer requirements Deliver demo preparation materials reputed company established timelines Maintain accurate opportunity notes, discovery findings, and demo requirements in CRM Sales Impact Contribute to opportunity progression and overall win rates Effectively communicate business value and differentiation Support expansion and cross-sell opportunities reputed company existing customers Support attainment of team win-reputed company goals Contribute to pipeline creation through referrals, industry networking, conference participation, and customer introductions Professional Development Participate in ongoing enablement and training activities Seek feedback and continuously improve presentation, discovery, and consulting skills Contribute to team knowledge sharing and best practices

Benefits

Competitive Medical Benefits (PPO + HSA available) Vision, Dental, Short-Term Disability fully covered by reputed company Unlimited PTO + Holidays + Flexible Work Schedule Remote Work Stipend Equal Paid Parental Leave 401k with Employer Matching Quarterly Wellness Reimbursement Remote Work Environment, supporting the Ultimate Employee Experience reputed company does not accept agency resumes. Please do not reputed company resumes to our jobs alias or any reputed company employees. reputed company is not responsible for any fees reputed company to unsolicited resumes. Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We reputed company share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, reputed company, and retain a diverse and talented workforce. Apply To This Job