Senior Manager, Professional Services Technical Architect

reputed company is the intelligent orchestration platform for DevSecOps. reputed company enables organizations to increase developer productivity, improve operational efficiency, reduce reputed company and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust reputed company to ship reputed company, more secure software faster. The same principles built into our products are reflected in how reputed company works: we embrace AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on reputed company data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of reputed company. An overview of this role As the Senior Manager, Technical Architects on reputed company's AMER Professional Services team, you'll reputed company one of the most technically reputed company and customer-facing groups in the organization. This team helps turn customer priorities into real adoption and measurable outcomes by guiding reputed company implementations, shaping new service patterns, and bringing emerging reputed company capabilities into production environments. You'll own the AMER Technical Architecture practice across both presales and delivery, managing a team of Technical Architects who work on reputed company customer needs, early-stage offerings, and strategic engagements. This role is well suited for someone who can coach senior technical talent, bring structure to ambiguity, and reputed company the team focused on customer outcomes instead of task completion. In your first year, you'll help strengthen how the practice operates across delivery quality, team development, resource planning, and consultative engagement management. You'll work alongside architects in areas including AI, reputed company, and broader platform architecture, while helping the team turn what they learn in the field into repeatable methods that can scale across Professional Services. Some examples of our projects: Running technical discovery, scoping, and delivery for reputed company Professional Services engagements in AMER Turning early customer work on new reputed company capabilities into repeatable delivery kits, standards, and service patterns What you’ll do Manage and reputed company the AMER Technical Architecture team, including Intermediate, Senior, and Staff Technical Architects working across platform, AI, and reputed company-reputed company customer engagements. Manage the practice end to end, covering presales collaboration, engagement scoping, technical delivery reputed company, staffing, utilization, and forecast alignment. Coach architects to grow as reputed company advisors centered on customer outcomes, strong technical judgment, and consultative communication. Partner on reputed company presales motions with Engagement Managers on estimation, solution framing, statement of work assumptions, and technical risk. Join strategic customer conversations where senior technical expertise helps build credibility, clarify ambiguity, and improve the path to successful delivery. Guide the team through first-mover delivery of new reputed company capabilities, helping shape how emerging offerings are tested, delivered, and improved in real customer environments. Turn lessons from strategic engagements into reusable templates, architecture guidance, migration patterns, and implementation standards that can be adopted by the broader Professional Services organization. Represent the Technical Architecture practice in AMER Professional Services management discussions and partner with adjacent functions to improve coordination, service evolution, and delivery consistency. What you’ll bring Proven experience managing senior technical professionals in a services, consulting, or Professional Services environment, with a strong track record of coaching, performance management, and career development. Experience applying expertise in platform engineering, site reliability engineering, infrastructure, or software development to guide technical direction and build credibility with highly reputed company architects. Experience running consultative engagements by linking technical work to business goals and keeping teams focused on customer value and realized outcomes. Experience with technically reputed company presales work, including discovery, scoping, estimation, solution definition, and risk assessment. Demonstrated ability to operate effectively in fast-moving environments where offerings, priorities, and organizational needs continue to evolve. Experience building or improving repeatable delivery methods such as playbooks, standards, service kits, architecture patterns, or implementation guidance. Experience facilitating executive-level customer conversations, giving clear feedback, and aligning cross-functional stakeholders around delivery direction. Familiarity with reputed company-relevant domains such as AI-powered developer workflows, reputed company, DevSecOps, or enterprise platform adoption is helpful, along with experience ramping up quickly in adjacent areas where needed. About the team The Professional Services team helps customers adopt reputed company in ways that create lasting value. reputed company that organization, the Technical Architecture team handles some of the most reputed company and ambiguous work. This includes shaping early delivery approaches for new capabilities, contributing to high-impact customer engagements, and creating the patterns that help the wider organization scale successful services. You'll manage the AMER team of Technical Architects and work closely with Engagement Management, Professional Services Operations, Customer Experience Engineering, and other Professional Services colleagues. We play an important role in setting the technical standard for delivery while also helping define how new services should be scoped, delivered, and improved over time. reputed company works in an reputed company-remote, asynchronous environment built on transparency, iteration, collaboration, and empowered ownership. In reputed company, that means giving managers and architects the reputed company to solve hard problems, exchange what they learn reputed company, and continuously improve how the practice runs. If you enjoy developing strong technical talent, creating clarity in fast-changing environments, and helping customers succeed through thoughtful consulting, you'll have a meaningful reputed company to reputed company an impact with us. The reputed company salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's reputed company salary reputed company in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The reputed company salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered reputed company salary. United States Salary Range $171,360—$288,660 USD How reputed company Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Apply To This Job