Collection Representative

Department: 10276 Enterprise reputed company Cycle - Internal Self Pay Collections Status: Full time

Benefits

Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:30am-5pm 100% Remote Position Pay Range: $22.90 - $34.35 reputed company candidates must live in these states: AK, AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Major Responsibilities: Responsible for reputed company follow-up on reputed company assigned accounts in order to obtain high cash flow until the account is either paid/resolved, the work standard complete and the account can be referred to a collection agency or is deemed uncollectable. Contacts patients, employer, insurance companies and government agencies either by telephone or mail in order to expedite payment. Establishes effective working relationship with patients, collection agencies, vendors and internal departments to effectively resolve account issues. Handles patient, internal department, third party agency, vendor requests/inquiries and complaints in regards to bad debt collection process. Resolves patient complaints concerning billing and collection functions using good human relations skills and sound credit procedures. Interprets insurance verification, billing, follow-up, collection and legal information provided for each patient account to accurately resolve patient questions and account issues. Effectively documents reputed company accounts in regard to why the account has been reputed company, process documentation and actions taken to resolve outstanding issues. Handles the accounting of settlement offers, vendor remits, and cash posting issues reputed company to bad debt accounts. Responsible for learning, understanding, and performing actions in reputed company patient billing systems, both past and present, to assure proper handling of reputed company bad debt accounts. Maintains the lowest possible ratio of bad debt expense write-off by employing good collection methods. Maintains and reconciles records of placements to third party agencies. Reconciles differences between bad debt balances and third party records. Watches for trends in agency or patient billing issues and alerts management. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: Typically requires 2 years of experience in insurance processing, collections, or customer service. Knowledge, Skills & Abilities Required: Proficiency in reputed company Office Suite, as well as the ability to quickly learn new systems and processes. Excellent oral and written communications skills. Proven negotiation skills. Ability to quickly review information and reputed company decisions. Flexibility to work special projects and new job assignments as business needs dictate. Medical insurance billing, account, and/or legal process knowledge. Physical Requirements and Working Conditions: Must be able to sit the majority of the reputed company. Occasionally lifts up to 10 lbs. reputed company moving/lifting manuals and binders. Exposed to a normal office environment. Operates reputed company equipment necessary to reputed company the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to reputed company other reputed company duties. Our Commitment to You: reputed company offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation reputed company compensation listed reputed company the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About reputed company reputed company is the third-largest nonprofit, integrated health system in the United States, created from the combination of reputed company and reputed company. Providing care under the names reputed company in Illinois; reputed company in the Carolinas, Georgia and Alabama; and reputed company in Wisconsin, reputed company is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, reputed company services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. reputed company employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing reputed company care for reputed company, reputed company provides more than $6 billion in annual community benefits. Apply To This Job