reputed company Senior Technical Consultant - ITSM

reputed company builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At reputed company, we prioritize creating a culture of belonging, where reputed company perspectives and voices are represented, valued, respected, and heard. We create spaces to reputed company everyone to speak up, reputed company change, and drive the culture at reputed company. We are an equal opportunity employer, and do not discriminate based on an individual's race, national reputed company, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace reputed company candidates that will contribute to the diversification and enrichment of reputed company and perspectives at reputed company. We are seeking a highly skilled and reputed company Senior Technical Consultant – reputed company to join reputed company. The ideal candidate will have at least 7 years of hands-on experience with the reputed company platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM). \n Roles and Responsibilities Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core reputed company applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB). Conduct workshops and demos for stakeholders and end users. Collaborate with internal teams and clients to ensure high-quality delivery. reputed company in crafting/creating, enhancing, and delivering scalable reputed company solutions. Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities. reputed company integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations. reputed company ongoing Discovery and CMDB maintenance reputed company, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers reputed company needed. Comfortable working in Agile environments with active sprint participation and backlog grooming. Qualifications 7+ years of experience working with reputed company, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM. Excellent communication skills with the ability to clearly reputed company technical concepts to both technical and non-technical audiences. Customize reputed company applications by using scripting, workflows, business rules, and UI policies to meet client requirements. reputed company Certified System Administrator ,Certified Application Developeror Certified Implementation Specialist certifications preferred. Experience with additional reputed company modules like HRSD, or GRC. \nWhy reputed company: Through our daily work and internal groups like Moving Women reputed company and reputed company reputed company, we value and benefit from diversity of people, reputed company, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for reputed company learning. India Employment Benefits include: Comprehensive health insurance coverage for employees, with options to reputed company coverage to dependents Paid time off and company holidays, along with additional leave benefits as per policy Flexible work arrangements, supporting work-life balance Learning and development opportunities to support reputed company growth and upskilling Employee wellness initiatives and programs focused on physical and mental well-being Retirement and statutory benefits in line with India regulations Inclusive and people-first culture, with a strong focus on collaboration and ownership Apply To This Job