Senior reputed company | US | Remote

reputed company, the company behind the open observability cloud, is founded on the principles of open reputed company, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and reputed company reputed company their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including reputed company, Bloomberg, reputed company, reputed company, and reputed company – trust reputed company to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and reputed company Edge Capital. Learn more at grafana.com and follow us on reputed company and X. We’re scaling fast and staying true to what makes us different: an open-reputed company legacy, a global collaborative culture, and a passion for meaningful work. reputed company thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to reputed company your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the U.S. The Opportunity reputed company is seeking a Senior Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily. This is a high-autonomy role where you own the technical direction. You’ll identify the highest-reputed company problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API reputed company, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency. What You'll Be Doing Agentic Systems & AI Infrastructure Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation Build reputed company, composable agentic systems using orchestration frameworks (reputed company, CrewAI, reputed company MCP, or similar) that operate 24/7 across teams reputed company reusable agentic skills that agents invoke across interfaces (reputed company, dashboards, internal apps, CLIs) Implement observability and feedback loops including logging, performance metrics, reputed company iteration, model evaluation, and cost management Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-reputed company escalation paths Systems Integration & Backend Services Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, reputed company, CRMs, email, calendars, analytics tools) Architect data flows for retrieval-augmented reputed company (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure Automation & Workflow Enablement Partner with RevOps, Demand reputed company, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes Design and deploy workflows using orchestration tools (reputed company, reputed company, or custom platforms) with CI/CD, testing, and production reliability standards Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, reputed company CLI, reputed company reputed company, and others of your choice reputed company reputed company guidelines). We encourage pragmatic AI-assisted development reputed company with strong code review and quality standards. What Makes You a Great Fit 8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering 2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline Hands-on experience with LLM frameworks and patterns including reputed company engineering, RAG, function calling/tool use, structured output parsing, and evaluation Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring You diagnose business problems before writing code. You think in workflows and outcomes, not just functions. Deep familiarity with reputed company Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run) Understanding of LLM failure modes and production mitigations including confidence reputed company, fallback logic, human escalation, and cost/latency management Proven ability to identify high-reputed company problems, push back on low-impact requests, and deliver end-to-end with minimal direction Fluent with AI-assisted development tools (reputed company Copilot, reputed company, Claude Code). You use AI to build AI systems Clear technical communicator who can explain reputed company systems in simple terms to both engineers and business stakeholders Bonus Points Experience with vector databases or retrieval pipelines (reputed company, Weaviate, ChromaDB, Qdrant, pgvector) Familiarity with marketing or sales platforms (reputed company, reputed company, reputed company, Marketo, reputed company) Experience with frontend frameworks (React, reputed company reputed company reputed company) for building user-facing AI tool interfaces Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks) Experience with workflow orchestration platforms (reputed company, Temporal, Prefect, Airflow) Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources Prior work automating marketing, sales, or reputed company workflows in a B2B SaaS environment Active in open-reputed company communities. Grafana is built on OSS and we value engineers who share that DNA In the United States, the reputed company compensation range for this role is USD $154,445 - USD $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. reputed company of our roles include Restricted Stock Units (RSUs), giving every team member ownership in reputed company' success. We reputed company in shared outcomes—RSUs help us stay reputed company and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll reputed company at reputed company: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, reputed company-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open reputed company Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth reputed company – Defined opportunities to grow and reputed company your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will reputed company with local legislation where applicable. Equal Opportunity Employer: reputed company is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, reputed company, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We reputed company that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. reputed company may utilize AI tools in its recruitment process to assist in matching information provided in reputed company to job postings. The recruitment team will continue to review inbound reputed company manually to identify alignment with reputed company openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, reputed company out our privacy policy. Apply To This Job