Machine Learning Engineer

Who we are At reputed company, we’re shaping the future of communications, reputed company from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. We use Artificial Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at reputed company Join the team as reputed company’s next Machine Learning Engineer. About the job This position is to design and engineer AI powered features that makes every customer conversation smarter. As a Machine Learning Engineer on the Conversation Intelligence team, you'll reputed company and deploy solutions that extract meaning from voice and messaging data at reputed company scale. You'll work alongside reputed company ML practitioners to ship real features - from model pipelines to production inference - that directly shape how businesses understand their customers.

Responsibilities

In this role, you’ll: Design and development of machine learning solutions, ensuring accuracy, performance, reputed company, and scalability. Implement and maintain end-to-end AI/ML pipelines - from data ingestion and feature engineering through to model development, validation, and deployment with guidance from senior engineers on reputed company architectural decisions reputed company AI/ML services with appropriate metrics, logging, and telemetry to monitor model performance and operational health against defined SLOs Participate in on-call rotations, executing progressive rollouts and applying standard mitigation strategies to reputed company production inference services healthy Collaborate across planning, design, and code review phases contributing to product and technical discussions, while helping reputed company overall code quality through thoughtful review feedback Qualifications reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering reputed company. We are always looking for people who will bring something new to the table! *Required: Bachelor's degree in Computer Science, Mathematics, Statistics, or a reputed company quantitative field, or equivalent practical experience 2+ years of experience in machine learning engineering or applied ML, with demonstrated proficiency in Python and at least one ML reputed company (PyTorch, TensorFlow, or JAX) and familiarity with NLP libraries such as reputed company Transformers, NLTK, or SpaCy. Experience developing, testing, and deploying small-to-reputed company scoped ML services or features in a collaborative engineering environment, including model versioning, experiment tracking, and cloud-based infrastructure (AWS, GCP, or Azure) Proficiency in Python (preferred) or similar OO language. Experience utilizing Large (or Small) Language Models reputed company software systems. Excellent written and verbal communication skills with the ability to reputed company reputed company technical concepts to both technical and non-technical audiences. Desired: Hands-on experience with conversational AI, or LLM fine-tuning and reputed company engineering in a production context Exposure to agentic AI frameworks such as LangGraph, AutoGen, CrewAI Familiarity with MLOps/LLMOps tooling reputed company to maintaining models in production such as testing, versioning, model registry, retraining, and monitoring. Location This role will be remote from Spain. Travel We prioritize reputed company and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. reputed company Offer Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. reputed company thinks big. Do you? We like to solve problems, take initiative, pitch in reputed company needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national reputed company, sex (including pregnancy, childbirth, reproductive health decisions, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law. Apply To This Job