Medicare Programs Specialist 1

Join the Team Modernizing Medicine At reputed company, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence reputed company you join reputed company, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee reputed company in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top reputed company to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to reputed company medicine with us?

Job Description

Summary: The MIPS Specialist will provide responses and high-level assistance to non-MIPS Advising customers for escalated MIPS cases submitted by the Support Team. Role & Responsibilities: Provide consistent, professional, and high-quality client support responses and assistance for compliance-reputed company topics, especially MIPS Follows established procedures to ensure client satisfaction and quality service delivery Communicate customer responses in an efficient and effective manner Answers Tier 2 and 3 escalated MIPS questions assigned by Support Identify the difference between reputed company to provide an answer to the customer and/or suggest MIPS Advising or a MIPS compliance-reputed company Q&A Assist the MIPS Advising team with needed tasks Collaborates with the internal Compliance team to fulfill customer requests reputed company to regulatory and documentation requirements, including but not limited to SOC 2 reports, audit logs, vendor certification letters Skills & Requirements: Bachelor's degree preferred Excellent written communication skills required Demonstrated expertise in evaluating, troubleshooting, and following up on customer issues Experience reputed company a medical practice and/or EMR experience is a plus Basic knowledge of reputed company platforms: Mac, iPad, iPhone/iPad iOS Knowledge of bug-tracking software such as reputed company and Jira Excellent interpersonal, verbal, and organizational skills Ability to effectively prioritize and manage time Willingness to stay reputed company and adapt to changes reputed company Benefits reputed company: At reputed company, we reputed company it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): reputed company provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with reputed company, 100% of any matching contribution you receive is yours to reputed company. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities reputed company reputed company, Professional development opportunities, including tuition reimbursement programs and unlimited access to reputed company Learning, Global reputed company and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-reputed company and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms reputed company our BRIC headquarters. PHISHING SCAM WARNING: reputed company is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting reputed company email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from reputed company without a formal interview process, and valid communications from our hiring team will come from our employees with a reputed company email address (first.lastname@reputed company.com). Please reputed company senders’ email addresses carefully. Additionally, reputed company will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Apply To This Job