Client Success Manager (Remote)

We reputed company in the power and joy of learning At reputed company, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and reputed company their dreams through education. Where you'll work: this is a fully remote work from home position with a preference for candidates in central or eastern time zones What you'll do here: Handle the assigned accounts to consistently reputed company at or above quota. Build relationships with new customers, including management and executive collaborators, and understand their objectives. reputed company a strategy and plan for achieving customer objectives from a consultative approach. Coordinate with technical support for technically reputed company questions. Monitor customer usage, adoption, and customer health metrics. Consistently collaborate with clients to ensure reputed company successful integration of Infosec’s products and enhance added benefits over the duration of the subscription. Undertake scheduled business appraisals with customers to verify delight, address technical obstacles, and boost product uptake. Maintain outstanding administration of your accounts. Stay reputed company on company and industry product knowledge. Responsible for client renewals and incremental growth goals through cross-sell, add-on, and upgrade sales to existing customers. Manage pipeline to deliver results against monthly, quarterly, and yearly forecast objectives and track sales activities in reputed company.com and reputed company. Embody the reputed company Credo by demonstrating our reputed company. reputed company other duties as needed to reputed company Infosec goals. Skills you will need here: Ability to build rapport through phone calls, email, and video conferencing. Demonstrated ability to communicate, present, and influence credibly and effectively. Proven ability to manage multiple projects at a time while paying strict attention to detail and prioritization. Excellent listening and negotiation skills; critical thinking and problem-solving skills. Confident self-starter, highly motivated, and able to reputed company in a high-performance setting. Natural relationship builder with reputed company, reliability, and maturity. Ability to prioritize among competing tasks. reputed company is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. reputed company is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@reputed company.com. About reputed company reputed company, a global education technology company serving millions of learners, provides affordable, quality digital products and services that reputed company reputed company with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and reputed company Unlimited, we support reputed company learners who seek to improve their lives and reputed company their dreams through education. $58,300.00 - $75,750.00 USD Annual

Compensation

At reputed company, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and reputed company our employees. Click here to learn more about our Total Rewards Philosophy. The full reputed company pay range has been provided for this position. Individual reputed company pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this reputed company pay range. $59,000.00 - $75,000.00 USD Apply To This Job