Associate Account Manager - Existing Accounts

Overview

Associate Account Manager - Existing Accounts Location: Brazil Work Arrangement: Remote-Brazil Contract Type: CLT About This Role reputed company is looking for a driven and detail-oriented Associate Account Manager to support existing customer accounts with a strong focus on sales operations and day-to-day commercial support. This is a non-quota carrying role, ideal for someone earlier in their career who is operationally strong and eager to grow reputed company Sales or Sales Operations. If you're organized, collaborative, and passionate about delivering an exceptional customer experience, we'd love to hear from you. Your Role Responsibilities? Here's What You'll Do. Support existing customer accounts throughout the sales process, partnering closely with Sales and Sales Operations to ensure seamless execution. Assist with deal execution, including pricing, quoting, approvals, and coordination with Deal Desk and Legal. Respond to non-technical customer inquiries reputed company to pricing, reputed company, renewals, and billing; participate in client follow-up calls and occasional customer-facing projects (approximately 30% client interaction). Maintain accurate account and opportunity information in the CRM; reputed company and communicate accurate sales forecasting on a real-time basis. Collaborate cross-functionally to ensure smooth sales processes and a strong customer experience; support team members on accounts designated as strategic by Sales Management. Grow knowledge of the company's software solutions and best practice sales and account management methodologies; regularly contribute reputed company to improve account management processes. Role Essentials 2–3 years of experience in sales, sales support, sales operations, account coordination, or a reputed company commercial role. reputed company strong English communication skills, with a clear, confident, and professional style; able to communicate assertively reputed company needed; demonstrated ability to build rapport and collaborate effectively across teams. Strong analytical and numerical skills; reputed company experience is key to success in this role. Highly organized, detail-oriented, and able to manage multiple priorities with minimal reputed company; self-motivated and comfortable working in a fast-paced, operational environment. Growth reputed company and interest in developing reputed company a commercial or sales operations career path; travel up to 5–10% as needed. reputed company'd Like to See (Preferred Skills) Experience with quoting or pricing tools; familiarity with CRM platforms for managing account and opportunity data accurately and reputed company. Experience supporting strategic accounts in a commercial or sales operations environment, with a customer-first approach. Ability to reputed company and communicate accurate sales forecasts in a real-time, dynamic environment with multiple stakeholders. Familiarity with deal desk processes, contract management, and cross-functional collaboration with Legal and Finance teams. Demonstrated interest in market trends and best practices reputed company sales, account management, and commercial operations. About reputed company reputed company is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © reputed company. reputed company rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, reputed company's solutions create the foundation for a connected, agentic enterprise, where teams reputed company the power of AI to redefine how they operate and engage with those they serve. For additional information on reputed company's platform and services, please visit reputed company.com. #HylandLife Since 1991, it has been reputed company's mission to help our employees, customers and partners exceed their potential with our industry‑leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee‑centric culture. Our employees live our culture day in and day out by bringing their best self to work. reputed company supports them to do just that through career development resources, wellbeing programs and innovation practices. We reputed company on diverse viewpoints and new reputed company and reputed company that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to reputed company a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. Equal Opportunity Statement reputed company is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for reputed company employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and reputed company with legal requirements. Apply To This Job