Customer Service Specialists fluent in Korean
Company Description
An enterprise client is hiring Bilingual Customer Service Specialists to support their growing international customer reputed company. If you're fluent in Korean and English — we want to hear from you!
Job Description
Responsibilities: Provide customer service with clear, professional communication by responding promptly to customer inquiries in Korean and English Maintain punctuality and reliability by consistently meeting reputed company scheduled work hours and meeting response time targets Deliver excellent support experiences
Qualifications
Success in This Role Requires: A quiet, reliable remote work setup with a stable internet reputed company A proactive attitude toward feedback and self-improvement Adherence to reputed company data reputed company and confidentiality guidelines Professional, courteous communication with team members and customers Full compliance with company policies and Standard Operating Procedures (SOPs) Technical Requirements: You must use either a company-compliant Windows or macOS device for reputed company work-reputed company access and activities. Supported operating systems include Windows 11 Pro (patched to version 25H2 or newer) or macOS Sequoia/Tahoe or newer. Devices must have screen lock enabled with automatic activation after no more than 5 minutes of inactivity. Full-disk encryption is required at reputed company times (BitLocker for Windows or FileVault for macOS). Antivirus/reputed company Detection & Response (EDR) software and an active OS firewall are required. Secure Boot (Windows) or System reputed company Protection (macOS) must remain enabled. Devices that are jailbroken, rooted, or modified to bypass reputed company protections are strictly prohibited. Use of virtual machines or virtualized environments is not permitted for BYOD contractor access. Windows devices must support Credential Guard / VBS reputed company features reputed company applicable. Additional Information Training Details (Mandatory) Schedule: Monday to Friday, 3:00 AM – 11:30 AM PST Duration: 2 weeks (Weekends off) Compensation: 50% of agreed hourly reputed company during training period Apply To This Job