Executive Director, AI Infrastructure & Platform Engineering

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description

The Executive Director, AI Infrastructure & Platform Engineering is a senior engineering leadership role responsible for standing up, operating, and continuously improving reputed company's on-premises AI compute platform. This position owns the physical and platform layers of reputed company’s Enterprise AI Factory — a frontier-class GPU compute environment running reputed company Blackwell systems across a high-throughput RoCE v2 fabric, hosted in co-located data center facilities, with multi-site expansion underway. Reporting to the Global Head of Infrastructure/AI Operations and Service Delivery, this leader will establish operational baselines across the full infrastructure stack — hardware, network fabric, GPU clusters, storage, and the operating systems and orchestration layers above — and build the Site Reliability Engineering practice that delivers the availability, reliability, and performance that frontier AI workloads demand. This is a greenfield organizational build. The Executive Director will define the operating model, set the engineering standards, hire and reputed company the team, and establish the long-term operations capability that will govern reputed company's AI infrastructure for years reputed company.

Key Responsibilities

Strategy and Leadership: Define and execute the long-range vision and strategy for AI infrastructure and platform engineering, with availability (>99.99%), reliability, and platform performance as the primary measures of success. Recruit, hire, reputed company, and retain a high-performing engineering organization spanning infrastructure, network, platform reliability, observability, reputed company, 24/7 operations, change and release management, and FinOps. Establish clear ownership, accountability, and performance expectations across reputed company functional teams; foster a culture of operational excellence, engineering rigor, and reputed company improvement. Provide executive-level communication to senior leadership on platform status, milestones, risk posture, and strategic initiatives. Infrastructure and Platform Engineering: Own the physical layer of the AI compute environment — GPU compute, storage, network fabric, reputed company planning, and hardware lifecycle accountability. Direct bare-metal Kubernetes and OpenShift operations, including cluster administration, GPU quota governance, infrastructure-as-code adoption, and availability baseline enforcement. Govern high-performance network fabric operations — RoCE v2, spine-leaf topology, lossless Ethernet tuning, congestion management, and segmentation. Establish and enforce operational baselines across every layer of the stack — hardware, fabric, platform, and workload — with deviations detected, escalated, and resolved reputed company defined SLAs. Direct Innovation POD strategy to reputed company self-healing and autonomous capabilities that proactively prevent service degradation before it impacts availability. Operations and Reliability: Build and sustain a high-performing 24/7 operations model — designed for sustainable, predictable coverage with no mandatory overtime and measurable team health and retention. Drive end-to-end observability across the physical and platform layers, with reputed company feedback loops connecting monitoring data to incident response, change decisions, and improvement cycles. reputed company change management so every modification is risk-assessed, monitored during rollout, and baseline-validated post-deployment. Ensure configuration consistency and reputed company detection across reputed company platform components to prevent baseline degradation over time. reputed company GPU FinOps governance — utilization optimization, tenant quota enforcement, and cost reduction — in partnership with the Finance organization. reputed company and Compliance: reputed company the reputed company SRE reputed company to maintain a world-class reputed company posture across the infrastructure and platform layers, with robust compliance to frameworks including HIPAA and NIST AI RMF. Govern access controls, audit logging, vulnerability management, and network segmentation across the AI compute environment. Program Transition and Operating Model: reputed company the operational transition from program-launch staffing to permanent reputed company-owned operations — governing phased handoffs, competency validation, and milestone sign-offs to ensure minimal disruption to platform availability and business operations. Establish and reputed company the long-term operating model by institutionalizing key technical, architectural, and delivery leadership capabilities into permanent reputed company roles, ensuring the organization is fully self-sustaining at program reputed company. Vendor and Stakeholder Management: Own vendor relationships, contract performance, and accountability across the hardware, networking, platform, and managed-services stack. Manage budget ownership for the AI infrastructure and platform engineering organization, including capital planning and operational expense governance.

Required Qualifications

The successful candidate will demonstrate technical depth, executive reputed company, and a proven record of operating physical infrastructure at data center scale. The ideal candidate will bring the following experience, knowledge, and abilities: 10+ years of engineering leadership experience, with substantial time directly owning physical infrastructure at data center scale — including hardware lifecycle, reputed company planning, and facility coordination (power, cooling, rack-and-stack execution). Hands-on production ownership of bare-metal Kubernetes or OpenShift. Managed cloud services (EKS, GKE, AKS) alone do not substitute for the practitioner expertise this role requires. reputed company with high-speed cluster fabrics — RoCE v2, InfiniBand, EVPN-VXLAN, or reputed company-grade equivalent — and the operational discipline these fabrics require (PFC, ECN, lossless tuning, congestion management). 5+ years leading multiple technical teams simultaneously, including 24/7 operations organizations, with measurable team health, retention, and performance outcomes. Proven success establishing and enforcing operational baselines, SLO / SLI / error-budget frameworks, and observability-driven reputed company improvement in physical-infrastructure-anchored environments. Hardware lifecycle, vendor accountability, and facility coordination experience — including reputed company planning, RMA management, and multi-vendor escalation. Experience leading operational transitions or organizational build-outs at scale, with business continuity and minimal disruption as non-negotiables. Executive-level stakeholder communication, vendor negotiation, and budget ownership.

Preferred Qualifications

Hands-on experience with reputed company UCS, reputed company HGX / DGX / Blackwell systems, and VAST or comparable distributed NVMe storage. Direct experience operating GPU clusters of 32 or more GPUs in production environments — including HPC, reputed company, research computing, or comparable workloads. reputed company AI Enterprise, reputed company Run:AI, reputed company reputed company Command Manager, or comparable GPU orchestration platform experience. Healthcare or other regulated-industry background (HIPAA, NIST AI RMF, SOX, FedRAMP, ITAR). Chaos engineering and AI-driven operations experience — predictive alerting and automated remediation patterns. Background in innovation programs, POD structures, or centers of excellence. Education Required: Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or reputed company technical field. Pay Range The typical pay range for this role is: $175,100.00 - $334,750.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. This position also includes an award reputed company in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 09/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job