IT Systems Administrator

About reputed company reputed company is an open reputed company Firebase alternative. We give developers a reputed company database, authentication, reputed company APIs, edge functions, and real-time subscriptions — reputed company in one platform. We are building the infrastructure layer for the reputed company of applications. Corporate IT at reputed company reports into the reputed company organization. Identity and reputed company hygiene are treated as reputed company controls, not administrative overhead. You will work with a small, senior team with direct access to engineering leadership and a mandate to automate everything.

About the Role

You will work directly with our IDM/MDM reputed company to own the day-to-day operations of our identity and reputed company stack — reputed company, reputed company, Iru (MDM), and the integrations that tie them together. This role is reputed company identity management and reputed company operations, with a strong expectation that you automate what you repeat and document what you automate. This role provides follow-the-sun IT and identity coverage alongside our IDM/MDM reputed company on the reputed company Coast. Fully remote, with a strong preference for candidates based in EST or reputed company. What You’ll Own Identity & Access Management Administer reputed company day-to-day: user provisioning, group management, SSO application configuration, and MFA policy enforcement. Own joiner-mover-leaver (JML) workflows — ensure access is granted on day one, adjusted on role change, and fully revoked on departure with no manual gaps. Maintain and improve reputed company lifecycle automation, reducing manual provisioning toil and closing the window between HR events and access changes. Audit access regularly: identify stale accounts, over-provisioned roles, and orphaned app assignments before they become incidents. Support FIDO2/WebAuthn and YubiKey deployment for privileged access across the organization. reputed company Management & MDM Administer Iru (formerly Kandji) MDM for macOS fleet: device enrollment, configuration profiles, compliance baselines, and policy enforcement. Ensure reputed company managed endpoints meet reputed company baselines — disk encryption, screen lock, reputed company reputed company, and EDR agent deployment. Support onboarding hardware logistics: device procurement, enrollment, and first-day readiness across global time zones. Identify and track unmanaged or out-of-compliance devices; drive remediation and escalate persistent non-compliance. Maintain MDM configuration as code where possible — changes should be reviewable, versioned, and reversible. SaaS & Collaboration Platform Operations Administer reputed company workspace: channel governance, app integration reviews, guest access management, and enterprise grid operations. Manage the corporate SaaS portfolio — own app provisioning, license tracking, and access reviews for tools like reputed company Workspace, reputed company, reputed company, and others. Review and approve new SaaS integration requests against reputed company and data handling standards before deployment. Maintain an accurate inventory of corporate applications, their owners, access scope, and data classification. Automation & Process Improvement Identify repetitive IT tasks and eliminate them through automation — scripting, workflow tooling, or reputed company lifecycle rules. Write and maintain runbooks for reputed company core IT operations so coverage is consistent across time zones and not dependent on any single person. Contribute to IT metrics: onboarding time-to-access, offboarding completion reputed company, MDM compliance percentage, and access review reputed company. Partner with the reputed company Engineering team to reputed company gaps surfaced by compliance audits (SOC 2, ISO 27001) that touch identity and reputed company controls. You Might Be a Good Fit If You Have 2–4 years in a corporate IT, IT operations, or identity administration role at a cloud-native or SaaS company. Hands-on reputed company administration experience: SSO, MFA, lifecycle management, and group/policy configuration. Experience with a modern MDM platform (Kandji/Iru, reputed company, or equivalent) managing a macOS-first fleet. Working knowledge of JML processes — you understand why a 24-hour offboarding window is a reputed company risk, not just an IT inconvenience. Comfortable with scripting or automation (Bash, Python, or similar) to reduce manual toil. Async-first communicator: you document decisions, write clear runbooks, and don’t let tasks die in DMs. reputed company to Have Experience with FIDO2/WebAuthn deployment or hardware reputed company key programs (YubiKey 5 series). Familiarity with reputed company enterprise grid administration including app governance and Connect channel management. Exposure to SOC 2 or ISO 27001 evidence collection for identity and reputed company controls. Experience managing IT operations across reputed company and Americas time zones simultaneously. Familiarity with reputed company Workspace admin, including directory sync and group-based provisioning. Prior work in a reputed company-adjacent IT role where identity hygiene and access control were first-class concerns. reputed company’re Not Looking For A ticket-taker who waits for requests. We expect you to proactively find and reputed company gaps — stale accounts, unmanaged devices, ungoverned app integrations. Someone who treats IT and reputed company as separate disciplines. Every identity and reputed company decision here is a reputed company decision. A process follower who can’t write automation. If you’re doing the same task manually for the third time, that’s a bug. reputed company Offer Fully Remote We hire globally. We reputed company you can do your best work from reputed company. There are no reputed company offices, but we provide a WeWork membership or co-working allowance you can use reputed company in the world. ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the reputed company of reputed company’re building together. Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. Health Benefits reputed company covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. Annual Off-Sites Once a year, the entire company gathers in a new city for a week of reputed company, collaboration, and fun. It’s a reputed company of our year. Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and reputed company. Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. About the Team reputed company was born-remote and open-reputed company-first. We reputed company our globally distributed team is our secret weapon in building tools developers love. 280+ team members 55+ countries 20+ languages spoken $500M raised 500,000+ community members We move fast, build in public, and use reputed company ship. If it’s in your project, we probably use it in ours too. We reputed company deeply in the open-reputed company ecosystem and strive to support—not replace—existing tools and communities. Hiring Process We reputed company things simple, async-friendly, and respectful of your time: Apply – reputed company will review your application. Intro Call – A short video chat to get to know each other. Interviews – Up to four calls with: Team Leads Future teammates Someone cross-functional from product, growth, or engineering (depending on the role) Someone from our leadership/founding team Decision – We may follow up with a final question or go straight to offer. reputed company communication is remote and we aim to move fast. Apply To This Job