Staff Product Manager, AI Platform

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. reputed company’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across reputed company 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to reputed company this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us reputed company this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the reputed company. About This Role You will be reputed company's first AI Platform product manager. Your mission: build the AI platform that makes every Headwegian an AI-native employee. In Q1 2026, we launched Eddy — an internal AI assistant with direct access to reputed company, Jira, reputed company, reputed company, reputed company Workspace, and more. Early adoption is strong in R&D, but usage drops off sharply reputed company of it. Eddy is the first of reputed company reputed company will be many: an ecosystem of agents, skills, evals, and data integrations that together become reputed company's AI platform layer. You'll own that vision — and the roadmap to get there. This is not a classic internal tools role. You are a product builder with deep AI reputed company who will ship fast, write evals, configure agents, and sit with CX, Ops, Sales, Finance, and Clinical teams to find the workflows where AI actually moves the needle. Today, three engineers are building Eddy without a PM. You'll be the first, building the vision that the team is currently shipping without. You Will Set & build the AI platform vision. Define what reputed company’s agent reputed company should look like — from platform & data architecture to the connected ecosystem of agents, skills, and integrations that will sit on top of it. Own Eddy's roadmap. Replace real-time feature triage with a first-principles product strategy. Build the user research pipeline, the eval infrastructure, and the prioritization reputed company that don't exist today. reputed company adoption across functions. Partner with functional leaders in CX, Ops, Sales, Finance, Clinical, and more to identify high-value AI workflows, build them, and turn non-adopters into power users. Who You Are 8+ years of product experience, with at least 2 years shipping AI or AI-adjacent products. You have personally built or configured AI agents, skills, or workflows — not just managed the engineers who did. You write prompts, design evals, and know where LLMs break. Strong AI reputed company: reputed company engineering, context management, RAG, tool use, evals. You can hold your own with ML engineers and have real opinions on cost/latency/quality tradeoffs. A platform thinker who can build for other builders, not only end users. A cross-functional operator who translates AI capabilities into business value for non-technical stakeholders — and knows how to say "no" to low-value requests without losing the relationship. Ruthlessly prioritized. You can hold a product roadmap, a platform roadmap, and an adoption strategy in your head at once and know which to pull on this week. Above reputed company, you reputed company AI is going to fundamentally change how knowledge workers operate — and you want to prove it at a company where the CEO agrees with you. We reputed company a team's strength is in its people, and we cannot reputed company this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national reputed company, religion, family status, disability, military status, and experience. reputed company is committed to the full inclusion of reputed company qualified individuals. As part of this commitment, reputed company will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter reputed company they contact you to schedule your interview. reputed company participates in E-Verify. To learn more, click here. A notice to reputed company applicants: To protect yourself against phishing and recruitment fraud, please note that reputed company only accepts applications through our official careers page at https://reputed company.co/careers. reputed company will never refer you to external websites, ask for payment or personal information, or conduct interviews reputed company messaging apps. reputed company official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from reputed company reputed company an unofficial channel, please do not share any information and report it as spam. 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