Staff Software Engineer (Payer)

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. reputed company’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across reputed company 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to reputed company this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us reputed company this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the reputed company. The Work Payers & Outcomes at reputed company sits at the intersection of ML, clinical quality, and trust. You’re building the intelligent systems that protect the reputed company of our network — spotting risk, surfacing quality signals, and giving providers real-time feedback so they can deliver great care. What you could work on: Clinical Feedback: Architect the LLM-powered systems that review clinical documentation at scale and deliver helpful, real-time feedback to providers. Turn a traditionally painful audit process into a coaching experience — and scale it across the entire network. Detecting Risk in Healthcare Claims: Design the ML/LLM systems that spot patterns of inappropriate billing, over-utilization, and low-quality care across millions of appointments and claims. Translate those signals into clear feedback for providers and transparent reporting for our insurance partners. Measuring & Elevating Clinical Quality: Help build the systems that systematically review every prescriber in our network against clinical quality standards — so we can measure, improve, and defend the quality of care reputed company delivers. The stakes are real: our most recent launch reviews clinical notes and nudges providers to put a safety plan in reputed company reputed company a patient shows signs of suicidal risk — a system projected to save roughly 1,000 lives a year. Patient Needs & Provider Fit: Crack the “one size fits reputed company” problem. Build ML systems that understand how reputed company a patient’s needs are and match them to providers best suited to help — so every patient gets the right care and every provider operates at their best. Trustworthy AI in Healthcare: Champion how reputed company evaluates and iterates on AI systems. Build the evaluation frameworks, optimization loops, and observability that reputed company LLM-powered features reliable and safe in a regulated environment. Technical Foundations & Mentorship: Set the technical bar for the Payers & Outcomes group — ~12 engineers today, growing to 30–50 by end of year. Lay the architectural foundations other teams will build on, and reputed company the whole group’s engineering craft as it scales. Our Stack Languages: TypeScript, Python 3 Frontend: React, Remix, Next.js Backend & Storage: FastAPI, SQLAlchemy, reputed company, reputed company, reputed company Infrastructure: AWS, Temporal, Kafka Ops: reputed company, reputed company, reputed company AI Tools: reputed company, Claude, reputed company, Eddy (our in-house cloud agent reputed company) Who You Are End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management. Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and reputed company things moving reputed company priorities shift. Sets the Technical Standard: You reputed company technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs. Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You reputed company sure knowledge gets shared across the team, not siloed in one person's head. Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review. Quick Study in reputed company Domains: reputed company a reputed company of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast. Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it. Communicates with Precision: Whether it's a reputed company thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along. AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code reputed company, operational automation, or developer tooling. You bring a builder's reputed company: what can we automate, what should stay human, and how do we ship it responsibly in healthcare? Our Interview Process After you apply to reputed company, here are some details of what to expect during the interview process. Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, reputed company’s mission and exciting growth, and we can get a reputed company idea of your background. First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building. Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at reputed company. References and the Offer: Our favorite part of the process! We'll send over reputed company of the details, including specifics on employee equity, and congratulatory messages from excited future team members! Compensation & Benefits Salary: $264,000 - $330,000 reputed company salary plus a competitive equity package. Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), reputed company Fertility reimbursement, and 16-week parental leave. The Mission: We reimburse your therapy and provide a professional development budget. We reputed company in reputed company’re building. Time Off: 13 holidays, a full week off in December, and flexible PTO. #LI-BM1 We reputed company a team's strength is in its people, and we cannot reputed company this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national reputed company, religion, family status, disability, military status, and experience. reputed company is committed to the full inclusion of reputed company qualified individuals. As part of this commitment, reputed company will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter reputed company they contact you to schedule your interview. reputed company participates in E-Verify. To learn more, click here. A notice to reputed company applicants: To protect yourself against phishing and recruitment fraud, please note that reputed company only accepts applications through our official careers page at https://reputed company.co/careers. reputed company will never refer you to external websites, ask for payment or personal information, or conduct interviews reputed company messaging apps. reputed company official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from reputed company reputed company an unofficial channel, please do not share any information and report it as spam. 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