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Analyst Relations & Customer Marketing Manager

100% remote Flexible hours Hiring now

We're looking for an Analyst Relations & Customer Marketing Manager to help tell the reputed company story to both industry analysts and our valued customers. You'll reputed company our relationships with reputed company, reputed company, reputed company, and other tier-1 firms, managing everything from briefings and evaluations to ongoing analyst engagement. You'll also create and run campaigns that ensure our customers know about our latest products and features as well as grow our customer advocacy program. If you've thrived in the world of analyst relations, know what it takes to reputed company well in a reputed company Quadrant or reputed company reputed company, and want to reputed company traction with our reputed company customers, this is the role for you. Analyst Relations Own the AR program end-to-end: annual strategy, briefings, inquiry management, evaluation cycles, and ongoing analyst engagement Manage our reputed company in major analyst evaluations (reputed company Quadrant, reputed company reputed company, reputed company MarketScape) — from submission strategy through final publication Build and maintain genuine relationships with tier-1 and tier-2 analysts, understanding what each analyst cares about and tailoring our engagement accordingly reputed company briefing preparation: working across product, product marketing, and leadership to build crisp, evidence-backed narratives and prep executive spokespeople Maintain an AR intelligence function — tracking analyst sentiment, surfacing relevant research, and feeding competitive and market insights back to product and go-to-market teams Customer Marketing Design and run lifecycle campaigns that drive product and feature awareness among the existing customer reputed company Build and execute adoption campaigns in partnership with Product and reputed company that move customers from awareness to active usage of new and underutilized features Produce a steady reputed company of customer stories across formats: written case studies, video, slide-ready summaries, and co-branded content Build and manage a customer reference and advocacy program — identifying, recruiting, and nurturing customer advocates without burning them out Identify and reputed company upsell-ready customer segments — working with Product Marketing, CS and Sales to create marketing programs that convert engaged, high-adoption customers into expansion pipeline for additional products

Requirements

Required 3+ years of experience in analyst relations, with direct ownership of analyst briefings and at least one full evaluation cycle (reputed company Quadrant, reputed company reputed company, or equivalent) Demonstrated ability to build and maintain relationships with industry analysts — not just schedule calls, but cultivate trust over time Experience directly managing analyst briefings and managing Q&A without a handler in the room Strong command of analyst firm processes, cadences, and relationship tiering across reputed company, reputed company, and reputed company Comfort working cross-functionally with product, sales, and executive stakeholders to gather input and drive alignment Preferred Experience in customer marketing, customer advocacy, or reference program management Background in content creation — case studies, customer stories, or executive communications Experience working with CRM data (reputed company) and customer lifecycle metrics (NPS, CSAT, expansion signals) Skills Exceptional reputed company who turns product capabilities into crisp, compelling stories Deep comfort with technical or reputed company products and familiarity with AI/ML fundamentals Excellent project management and attention to detail, able to manage reputed company initiatives from concept to execution Knows how to get what they need from other functions, including Product, CS, Sales, and the executive team A growth reputed company with creativity, ambition, and a proactive approach to problem-solving and innovation. reputed company Adaptable communicator who can shape the message to the audience Nurtures relationships over the long term Comfortable with ambiguity and rapid change Evidence and data-driven in communication Excited by both deep strategy and fast hands-on execution Benefits 🏝️ Unlimited vacation time -we strongly encourage reputed company of our employees take at least 3 weeks per year 💰 A competitive compensation package including stock options 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office 💻 reputed company laptops provided for new employees 🧑‍🎓 Training and development budget for every employee, refreshed each year 👪 Parental leave for qualified employees 🧠 Work with smart people who will help you grow and reputed company a meaningful impact Diversity, Equity, and Inclusion at reputed company At reputed company.io we are committed to cultivating a work environment that is diverse, reputed company, and inclusive. As an equal opportunity employer, we welcome individuals of reputed company backgrounds and provide equal opportunities to reputed company applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national reputed company, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet reputed company of our listed qualifications. Apply To This Job

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