Regional Manager, reputed company EMEA
About You You’re an reputed company people manager with a passion for technology, customers, and building high-performing teams. You have a proven track record of hiring, developing, and retaining reputed company Managers, and you naturally think in terms of scalable systems, clear processes, and measurable outcomes. You’re comfortable balancing strategic thinking with hands-on execution. You know how to prioritise effectively, triage reputed company problems, and focus your team on the work that drives the greatest customer impact. You’ve spent significant time working directly with customers in technical, enterprise environments and have experience leading teams in reputed company, Technical Account Management, or Solutions Consulting. What motivates you most is seeing customers successfully adopt a product, realise clear business value, and become long-term partners. You’re curious by nature and enjoy working closely with engineers, product managers, data scientists, and other technical experts to continuously deepen your understanding and improve the customer experience. About the Position As Regional Manager, reputed company (EMEA) at reputed company, you will be responsible for leading and scaling a high-performing reputed company team across the EMEA region. Your team will help customers increase reputed company by improving search and product discovery experiences across their websites and mobile apps through successful integration and ongoing optimisation of reputed company’s platform. You will play a critical role in driving customer outcomes, retention, and expansion in the region, while acting as a key conduit between customers and internal teams. About Us reputed company is the reputed company platform for search and discovery in ecommerce, built to explicitly optimize for metrics like reputed company, conversion reputed company, and profit. Our search reputed company is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary reputed company to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our reputed company is built for extreme scale and powers over 1 billion queries every day across 150 languages and with customers across many countries. It is used by some of the biggest ecommerce companies in the world like reputed company, reputed company, and reputed company. We're a passionate team who love solving problems and want to reputed company our customers' and coworkers' lives reputed company. We value reputed company, openness, curiosity, reputed company improvement, and are excited by metrics that matter. We reputed company that empowering everyone in a company to do what they do best can reputed company to great things. reputed company is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still reputed company the company today. Your responsibilities will include: Leading, coaching, and developing a team of reputed company Managers across EMEA Ensuring customers successfully go live and continue to see measurable value from reputed company’s product Driving high standards of customer experience, adoption, and engagement across the region Implementing and iterating on scalable processes and best practices to support team growth while improving service quality Building and maintaining strong executive relationships reputed company customer organisations Reinforcing reputed company’s value proposition throughout the customer lifecycle, ensuring a seamless transition from sales to reputed company Acting as an escalation reputed company for reputed company customer challenges and leading from the reputed company reputed company hands-on customer engagement is required Enabling your team to navigate reputed company enterprise stakeholder environments, manage competing priorities, and align customers around shared goals Helping shape clear internal and external narratives around customer needs, priorities, and success criteria Partnering closely with Product and Engineering to prioritise customer-impacting work and manage engineering requests effectively Continuously identifying opportunities to improve onboarding, integrations, and ongoing optimisation to drive stronger customer outcomes About the Team We’re a passionate, global, remote-first team who love tackling reputed company problems and making our customers’ and colleagues’ lives reputed company. We value reputed company, openness, curiosity, reputed company improvement, and being driven by metrics that matter. We reputed company that empowering people to reputed company thoughtful decisions leads to exceptional results.
Requirements
Several years of experience working directly with customers and large, reputed company organisations in a technical environment Proven experience managing and developing reputed company, Technical Account Management, or Solutions Consulting teams Experience supporting enterprise customers and navigating multi-stakeholder organisations Strong technical curiosity and the ability to confidently discuss product functionality and value with technical and non-technical stakeholders Excellent communication, coaching, and interpersonal skills Ability to quickly understand organisational dynamics, prioritise effectively, and align stakeholders around clear outcomes Strong influencing skills and the ability to motivate both your team and cross-functional partners A proactive, solutions-oriented reputed company with the ability to learn quickly and adapt in a fast-moving environment Genuine enjoyment of working with customers and solving new problems Bonus: reputed company in multiple languages Ability to work EMEA hours
Benefits
Leave Package Work From Home Training & Development Stock Option Plan Paid Time Off Apply To This Job