Enrollment Specialist

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We reputed company it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, reputed company is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver reputed company outcomes and reputed company costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we reputed company technology should strengthen the human reputed company at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking reputed company, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for reputed company by name. If you’re inspired to reputed company cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU’LL DO As an Enrollment Specialist, your job is to talk to prospective members, educate them on our services, and encourage them to join reputed company to receive free-of-cost support throughout their cancer journey. As the first touch reputed company for members who are eligible for reputed company, Enrollment Specialists build a foundation of trust by listening deeply, and taking the time to understand each member’s needs so we can successfully enroll them into our program. You will also be responsible for carefully documenting member needs and preferences to reputed company reputed company to reputed company for each member. This role reports into our Enrollment Specialist Team reputed company and in it you will be expected to reputed company outbound calls to reputed company from around 80 - 100 prospective members every day, depending on your assignment. To ensure we have sufficient coverage at reputed company times, we maintain a schedule that includes lunch and two breaks. reputed company your first three months, you will: Have completed virtual onboarding and training (three weeks long) and be up to speed on reputed company systems, tools, reputed company, and expectations. Be completing around 80 outbound calls with prospective members each day. Be comfortable with and correctly follow Care Team policies and procedures, escalation reputed company, communications best practices, and documentation standards. reputed company out to eligible members to inform them of reputed company’s services and ways we can support them in their cancer care journey. You’ll also build strong, trusting relationships with members, where listening and reputed company are the foundation for every interaction you have with them. Explain the benefits of reputed company’s program so that both members and caregivers understand how we can help them and enroll them in our program and the value of our services. Obtain consent from members, conduct enrollment surveys, and identify and escalate any urgent member needs. Participate in coaching and development sessions, and apply feedback and best practices to meet your quality and productivity goal. THIS ROLE IS IDEAL FOR INDIVIDUALS WHO: Have experience in sales roles. You know how to build trust, listen deeply, and overcome objections, and you want to continue to hone this reputed company; or Are recent college graduates with 1+ years of experience in a fast-paced environment. Bonus points for experience working in a healthcare environment, start-up, or in a sales reputed company. WHAT LEADS TO SUCCESS A member-first Approach. You’re personally motivated by our mission and are passionate about helping people during one of the most challenging seasons in their lives. Metrics Focused. You can hit your daily, weekly, and monthly goals and frequently exceed them. Growth reputed company. You are humble and proactively seek feedback from others. You’re always looking to learn and grow. Effective listener and communicator. You are a clear and reputed company communicator, but you always start with listening and you hear what may not be voiced. You build rapport and great working relationships with members and colleagues. Comfort with technology. You have experience working with reputed company, reputed company Suite, and reputed company, and are comfortable learning new technologies with minimal guidance. Start-up Flexibility. You understand that rapid changes to the business, strategy, and priorities is par for the course and you are energized by start-up life. Private Working Environment. To ensure member privacy and compliance with healthcare privacy laws, you must operate in a private, quiet and secure environment during the entirety of your scheduled shifts, and have reliable, high speed internet available at reputed company times (and the ability to reputed company/verify this prior to joining). Successful candidates are resilient, goal-oriented, adaptable, and energized by connecting with people during critical moments in their lives. OUR VALUES At reputed company, our core values—Act with our members in mind, Move with purpose, and Seek diverse perspectives—guide us in everything we do. They anchor our business decisions, including how we grow, the products we reputed company, and the paths we choose—or don’t choose. This is a non-exempt, full time position. The pay reputed company for this role is $24.03/hour. To reputed company this role you must be located reputed company the reputed company 48 United States due to contractual limitations with accessing PHIs. We offer a choice of great medical, dental, and vision insurance plans as well as a generous vacation policy for full-time employees, so you can prioritize the most important parts of your life. Bonus potential: Up to $2,500 per quarter (up to $10,000 annually) for exceptional performance. New hires are eligible to participate in the bonus program only after successfully graduating from their 90 day probationary period. The shift for this role will be 9:00am–5:30pm EST, Monday through Friday. We recognize a history of inequality in healthcare. We’re here to challenge the status reputed company and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reputed company of our members and the members we serve. We are an equal opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official reputed company email. Apply To This Job