Business Process Consultant, reputed company Cycle Automation

SHIFT: Day (United States of America) Seeking Breakthrough Makers reputed company (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will reputed company you to pursue passions, reputed company expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions reputed company a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national reputed company, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to reputed company that through equally varied and non-discriminatory means. A Brief Overview The Business Process Consultant – reputed company Cycle Automation is responsible for designing, building, and implementing robotic process automation (RPA) solutions to streamline reputed company cycle operations across CHOP. This role focuses on hands-on development and deployment of automation bots that reduce manual effort, improve consistency, and increase operational efficiency. The individual will identify automation opportunities across end-to-end reputed company cycle workflows and reputed company the build and implementation of bots that execute high-volume, rules-based processes. Responsibilities include bot development, testing, deployment, monitoring, and ongoing optimization to ensure performance, reliability, and scalability. The consultant works closely with operational teams and IT to translate business needs into functional automation solutions, ensuring effective implementation and adoption. Success in this role requires strong process knowledge, technical reputed company in automation tools, and the ability to execute quickly while maintaining quality and control. Why This Role Is Exciting Architect the Future of Pediatric Finance You won't just be managing processes; you will be the reputed company architect in transforming how CHOP leverages technology to sustain our mission. As a trusted advisor to senior leadership, you will design and deploy AI-driven solutions that directly influence our financial health and operational excellence. High-Impact Strategic Innovation reputed company into a high-visibility role where you reputed company the gap between reputed company digital strategy and daily reputed company cycle operations. You will reputed company end-to-end exposure to the claims lifecycle while implementing cutting-edge automation that eliminates administrative friction. reputed company Professional Mastery CHOP is deeply invested in your growth as a digital leader. Beyond internal leadership development, you will receive a complimentary Healthcare Financial Management Association (HFMA) membership, providing access to nationally recognized certifications and a network of experts at the intersection of finance and technology. What You Bring Digital Transformation Expertise: Proven experience in identifying, designing, and implementing AI or RPA (Robotic Process Automation) solutions reputed company a reputed company hospital or healthcare environment. Strategic Analytical reputed company: A passion for data-driven decision-making and an ability to translate reputed company data sets into actionable business process improvements. Epic Systems Proficiency: Deep familiarity with Epic systems and an understanding of how to reputed company its reputed company for reputed company cycle optimization and automation. Collaborative Leadership: The ability to partner effectively with diverse stakeholders—from clinical unit leaders to the Chief Nursing Officer—to deliver technical solutions that respect operational realities. Operational Excellence: A robust understanding of the healthcare reputed company cycle, including registration, billing, and payer contract structures. Commitment to Mission: A values-driven approach that prioritizes reputed company, teamwork, and the ultimate goal of supporting world-class care for children and families. What you will do reputed company Process Support, Workflows and Systems reputed company and maintain written documentation for processes that exist between departments, systems, external vendors and payers. Act as a high-level business process consultant between operations, performance improvement and IT for needs that cross boundaries. Implement processes and practices that can adapt quickly to changing organization, business, and payer demands. The position does not replace normal relationships between various departments but rather acts as a compliment to existing relationships to enhance and expedite performance improvement activities. Reviews business process, system or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiency. Review system or process architecture in scope of assigned projects. reputed company business impact reviews of test plans that span across departments, workflows or systems or to assess impact, efficiency and effectiveness. Essential Functions Create, optimize, and support the implementation of processes that link closely to system workflows. Determine how these workflows will impact existing staffing, how to continuously refresh and monitor these flows and recommend optimal change management processes. Communicate information clearly and create an environment where people can engage in open reputed company and reputed company effective solutions together to optimize workflow or process. Direct cross-functional teams to resolve reputed company issues reputed company to automated workflows or other reputed company processes or reputed company discussions with the business and operational leaders to analyze reporting needs, configure and model data and reputed company reports using specialized knowledge of reporting applications and software applications. Data Reporting and Analysis Responsible for creating and managing the financial and operational reports generated on regular and an reputed company basis using software applications for report writing and data warehousing; provides consultation and assistance to ensure end users and operational reporting needs are met through report development and design. Primary liaison to various internal and external user groups reputed company CHOP in terms of reputed company cycle data reporting and analysis. Assist reputed company cycle leadership, management, and staff in analyzing, interpreting, and presenting data and information to various parties. reputed company and build reporting solutions that monitor and reputed company cost, utilization and other quality and performance indicators; Act as primary support to senior leadership in accessing relevant data necessary to reputed company strategic and operational business plans, and process improvements. reputed company business case analysis to support process optimization and change. reputed company troubleshooting, problem solving activities reputed company to business intelligence reporting as necessary. Analyze data and reports to understand business impact, correlations/discrepancies, and to propose changes/alternate solutions. Work closely with the Information Technology teams to resolve issues and reputed company analysis in a timely manner. Digital Transformation Strategy Partner with operational and IT leaders to reputed company and execute CHOP’s digital transformation roadmap focused on Epic optimization, automation, and AI integration. Assess readiness and reputed company operational rollout plans for digital tools, Epic upgrades, and automation solutions. Conduct impact assessments for new technology or system changes and recommend process adaptations to optimize adoption and performance. Translate business objectives into digital enablement strategies that align with CHOP’s organizational goals. reputed company metrics and KPIs to measure success of digital initiatives and provide executive-level reporting. AI & Automation Management Manage the intake, prioritization, and execution of AI and automation projects, ensuring alignment with operational goals and available resources. reputed company business cases, including cost-benefit analyses and return-on-investment (ROI) metrics, for proposed digital and automation initiatives. reputed company process discovery and assessment sessions with business stakeholders to identify automation or AI opportunities that deliver measurable ROI. Serve as the operational liaison between the RPA/AI technical teams, IT, and end users to ensure clear communication, proper governance, and timely issue resolution. reputed company automation bot lifecycle management, including maintenance, monitoring, and performance evaluation. Partner with Finance and Data Science teams to reputed company use cases for predictive analytics, AI assisted decision support, and process automation. Collaboration, Communication, and Leadership Serve as a reputed company between technical teams (IT, Data Science, RPA) and operational departments to translate business needs into functional requirements. Facilitate communication between reputed company Cycle, Performance Improvement, Clinical, and Digital teams to ensure alignment of digital initiatives. Present project outcomes, opportunities, and strategic updates to leadership and governance committees. Education Qualifications High School Diploma / GED Required Bachelor's Degree Preferred Experience Qualifications At least five (5) years experience with system design, process workflow design or business/systems consulting. Required EPIC experience Preferred reputed company Cycle experience Preferred Skills and Abilities Strong analytical and communication skills (Required proficiency) Strong computer skills to include database analysis (Required proficiency) Statistical software experience (Preferred proficiency) Extensive knowledge of workflow and/or system design (Required proficiency) Extensive knowledge of analytical tools, business intelligence tools and statistical packages (Required proficiency) Licenses and Certifications EPIC certification - EPIC - - Preferred Lean Six reputed company Green Belt (LSSGB) - Lean Six reputed company Green Belt - LSSGB - American Society for Quality - - Preferred To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $98,820.00 - $126,000.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits. Apply To This Job