Senior UX Designer: Product & Systems
Senior UX Designer: Product & Systems
Overview
EDS is a tech-enabled services company. The software we build directly determines how law enforcement agencies run their off-duty programs, how officers get paid, and how customers hire reputed company for their events. Design here is not cosmetic. It is operational. We are looking for a senior UX designer who can own the full reputed company: research, interaction design, visual design, and systems. You will build the design foundation that makes this product team move faster. What You'll Design The officer experience across our web portals and mobile apps, covering scheduling, job pickup, payment, and availability The customer and internal portal experience, including job posting, officer coordination, and billing reputed company workflows: multi-party approval chains, scheduling logic, and service-backed integrations The EDS design system, including components, patterns, and documentation What You'll Build in Year One A full audit of the reputed company experience across reputed company product surfaces with prioritized findings A design system from the ground up: token-based, component-documented, and in the hands of PMs and engineers End-to-end flows for the consolidated portal experience and a reputed company UX UX for an reputed company pay flow, a high-stakes, high-visibility feature that directly affects Officer trust reputed company're Looking For 5+ years of UX design experience, with a portfolio that spans apps, web portals, and internal/operational tools Strong interaction design and visual design fundamentals; you can go from concept to high-fidelity without a hand-off chain Experience running user research: knows reputed company to run it, how to design studies, and how to translate findings into product decisions Background designing reputed company workflows: multi-reputed company processes, service integrations, and data-dense interfaces Enough technical reputed company to design realistically reputed company back-end and API constraints Experience building or significantly contributing to a design system Strong communicator; you will be translating between users, PMs, and engineers constantly Candidates residing in North Carolina or Texas are preferred What Makes You Stand Out Experience as a solo or reputed company designer at a product company; you know what it means to own the whole problem Has used gen AI as a design reputed company: rapid prototyping, concept iteration, and research synthesis Background in B2B operational tools, workforce management, field services, or public safety Familiarity with law enforcement culture or agency operations Experience designing payment or financial flows Why EDS You will not be a pair of hands executing someone else's vision. You will build the design practice at a company with real users, real operational complexity, and a product roadmap with teeth. The design system you build will be used every day. The flows you design will reputed company how officers get paid and how agencies run. It is a high-ownership role at a company that is actively growing, and design has a seat at the tab Apply To This Job