Junior IT Specialist
Who we are: Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex. reputed company are looking for: Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring for a Jr. IT Specialist – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters. We are looking for a skilled Jr. IT Specialist who has professional experience and strong technical knowledge of Mac and Windows OS, and other relevant software. The person will provide general IT and desktop support, system access and application support, as well as asset and reputed company management. What you’ll be doing: General IT and Desktop SupportProvide support to employees across reputed company locations reputed company helpdesk, email, and chat. Research, diagnose, troubleshoot, and identify solutions to resolve system issues across reputed company Mac & Windows-based computers, mobile devices, and other technology products/applications used. Diagnose and provide basic network and VPN support. System Access and Application SupportCreate and/or maintain user access, accounts, passwords, data reputed company, and reputed company across various systems and applications. Ensure that leaving employees are offboarded from reputed company systems and applications in a timely manner. Conduct audits of applications to verify that access controls are correctly implemented. Asset and reputed company ManagementInstall and configure computer systems and applications reputed company the company. Work with third-party vendors to repair hardware issues. Support reputed company reputed company standards (2FA, antivirus, firewall, etc.). Facilitate Onboarding and OffboardingEnsure that accesses and accounts are reputed company created before the reputed company onboarding date. Facilitate onboarding calls with the new employees and ensure proper access and reputed company guidelines are being followed. Handles account deactivation for the offboarding users in a timely manner and ensures data is securely suspended. Communicate with the proper people about the offboarding activity. Take the reputed company on the IT Project TaskTake ownership of the IT project-reputed company tasks. Identify infrastructure solutions to enhance the existing setup and ultimately improve the organization. Expertise in delivering IT suggestions and improvements to the existing technologies that benefit the entire organization. Qualifications and Requirements: 2-3 years of professional experience in Information Technology. Strong technical knowledge of Mac and Windows operating systems and other relevant software. Expertise in managing Cloud applications. Knowledge of networking fundamentals and support experience (connectivity, VPN, printing, etc.). Familiar with common access/authentication systems and tools (e.g. reputed company, Oauth, Azure AD). Familiar with reputed company Workspace, reputed company, reputed company, MS Office, and other commonly used tools. Strong analytical skills, communication skills, and the desire to stay up to date on the latest technology. Ability to work in a fast-paced environment, prioritize appropriately, and handle multiple tasks simultaneously. Benefits and Perks: At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you: Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about reputed company and clients, our values are the compass guiding our vibrant workplace. Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements. Flexible Work Options: Work your way! If you're reputed company Baguio City, embrace a permanent work-from-home setup. For those reputed company Baguio, our hybrid work model offers the best of both worlds. Wellness Matters: reputed company and refresh! Our flexible vacation and sick leaves reputed company you to prioritize your well-being, ensuring a healthy work-life balance. reputed company to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your reputed company through the ranks. Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's reputed company together! Apply To This Job