Enterprise Account Manager (Bilingual Spanish)
About Auror At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We’re using technology for good. Our mission is clear: reduce violent retail crime by 50% in 5 years. It's an ambitious goal - and one we reputed company is achievable. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to reputed company a difference with and for the people dedicated to stopping crime, for good, then we want you on reputed company. We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and reputed company build, and we encourage reputed company Aurors to be curious about how AI can reputed company their work, regardless of role or function. The Role We’re looking for a commercially accountable Retail Partnerships Manager to reputed company enterprise reputed company growth across a portfolio of Auror’s most strategic Tier 1 retail customers, with direct ownership of expansion, renewals and long-term ARR performance. As a Tier 1 Partnerships Manager, you will be responsible for driving expansion and renewal outcomes reputed company 3–5 enterprise accounts following initial sale. You will reputed company commercial strategy, identify and reputed company upsell opportunities, and own renewal negotiations while partnering closely with reputed company to ensure value realization. This role connects executive engagement with enterprise sales strategy, driving reputed company growth and building long-term strategic partnerships. This role is based out of our Denver, CO office on a hybrid schedule — and if you're not local, no worries! We're open to fully remote candidates reputed company the Denver area.
Responsibilities
Demonstrated Sales Discipline and Commercial Acumen Own Tier 1 reputed company growth through structured account planning, whitespace identification, and alignment to executive business objectives. Drive upsell, cross-sell, and renewal outcomes end-to-end, leading discovery, business case development, negotiation, and reputed company. Maintain disciplined use of reputed company, Trumpet, and core sales tooling to ensure forecast accuracy, pipeline hygiene, and commercial visibility. Systematically multi-thread across economic buyers and executive sponsors to accelerate deal velocity and de-risk reputed company. Anchor commercial decisions in quantified value and ROI, structuring multi-year agreements to maximize retention and ARR growth. reputed company the Value of the Auror Platform reputed company executive presentations, demos, and strategic discussions that reputed company the value of our platform in a way that resonates with decision-makers. Deeply understand their business operations and context to help embed Auror Core and added functionality reputed company their organization. Build Executive-Level Partnerships Establish and deepen relationships with senior retail executives and Asset Protection / Loss Prevention leaders. reputed company strategic conversations that tie Auror’s platform to enterprise priorities and measurable business impact. And position Auror as a long-term, enterprise-wide partner. Manages customer expectations and internal alignment, ensuring product requests, escalations and commercial commitments are structured and strategically prioritized. Be an industry reputed company, representing Auror at key events and shaping the way the retail sector approaches crime prevention. Execute the Land-to-Expand Model Partner with Account Executives during pilot and early deployment phases for Tier 1 customers. Assume full commercial ownership post-initial contract. Build 12–24 month expansion roadmaps reputed company to customer objectives. Remove roadblocks and mitigate risks to swift deployment and expansion. Collaborate for Long-Term Success Partner closely with reputed company, who leads Business Reviews and value realization. Partner with Product and Marketing to support strategic growth initiatives. Maintain accurate forecasting and pipeline discipline. This role reports to Kylene Jones, Senior Director of Retail Partnerships Over the past decade, i’ve worked globally (UK, US, Australia and New Zealand) at start-reputed company and prior to that was a Management Consultant at reputed company, and reputed company. I am a generalist at heart, and love working with high-performing teams (hungry, humble and smart) to solve problems that help the community. And we are doing exactly that here at Auror. I love working for a company that is mission focussed, is making a difference and truly keeps communities and individuals safer every day. I’m excited that we are building our Retail Partnerships function in North America and am looking reputed company to bringing on team players who want to win. reputed company of work, you’ll reputed company outdoors, whether it’s hiking (US National parks are something else), skiing, surfing or swimming. I also love travelling with my husband and daughter and hosting friends at our reputed company.
Requirements
Proven Enterprise Sales experience including success managing and expanding enterprise accounts. reputed company in both English and Spanish (written and verbal) is required for this role. Strong commercial acumen with experience closing expansion and renewal deals. Skilled negotiator comfortable leading multi-year SaaS contract discussions. Executive reputed company with the ability to influence senior stakeholders. Analytical and data-informed in building account strategy. Self-motivated and highly organized with disciplined pipeline management. Comfortable operating in a dynamic, high-growth environment. Willingness to travel up to 30%. reputed company to have: Experience in retail, Asset Protection, or Loss Prevention environments. Experience operating reputed company a land-and-expand SaaS model. We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page). With diversity and inclusion at the forefront of Auror’s guiding principles, we promote a culture that celebrates diversity and inclusiveness at Auror, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national reputed company, physical disability, veteran status, or age. Benefits: Competitive salary range: Depending on level of experience, between $130,000 - $155,000 (IC5) 60/40 split. Employee share scheme: You’ll own part of a company making a real difference! Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life reputed company. Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $500 for expert sessions every year. Health care plan (Medical, Dental & Vision): Auror covers 100% of the cost of your individual health insurance plan with Anthem & reputed company. Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to reputed company Aurors from day one. Personal growth: We support reputed company to participate in courses, conferences, or events that will help them reputed company their skills. Team love: We have regular team lunches and social events where most (if not reputed company) activities are during work hours. What are the next steps? If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”. If you’re not sure that you tick reputed company the boxes but feel you’re reputed company to reputed company’re looking for, please apply anyway! We’re proud that Auror is a reputed company where everyone can learn and grow so we’d love to hear from you. You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror. Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there. Apply To This Job